Location.

There was no reception when we arrived at 3 pm alhthough it was supposed to be open until 6. Nobody answered any messages. I couldn't work because I was not able to charge my computer and there was not an adpter in room and nobody in hotel, This was supposed to be great 3 star hotel but did not have any staff present until the next morning.

Nice room, easily accessible and free parking, highly recommended

Nothing

Location was good, close to train station and attractions.

The location was great. I had great mountain views from the decent sized room. Room and linen were clean. Staff were really friendly in the main. Great food and beer in the main: excellent mozzarella/tomato/quinoa starter. Parking right beside the hotel was a bonus. English speaking sky TV was another bonus. Bathroom was small but well equipped. Very quiet location ensuring a decent night sleep. The area felt very safe and secure.

I had two bed pushed together which was classed as a double...this didn't bother me, but may bother some. Food was expensive for what it was. Whilst the starter was great (though at CHF19 was expensive), the chicken parmesan with fresh pasta was average at best, and at CHF33 was poor value for money. I was overcharged for food and beverages I didn't have...I was only given the option to pay in full and be given CHF coins as a refund! The gold throws over the beds need cleaning. Apparently I was lucky to have obtained parking by the hotel...even though the booking stated that parking was available.

Wonderful hotel set in a picturesque village square. Very nice staff. Nice bar. Restaurant gourmet, so a bit expensive, limited menu so check first. Food was excellent. Parking limited but available and free. Breakfast very nice, awesome coffees from Americano, latte and Cappuccino!

Towels a bit rough!

Almost everything is perfect in this beautiful hotel

The only thing which could be improved is the amount of parking area, which you can easily find full. Maybe the hotel could offer a free parking spot somewhere else when the main one is occupied.

good location,easy access

clean,friendly staff

clean room and confy bed. nice hot shower

breakfast was too basic in terms of not having warm food. Gipfeli was from 1 day ago at least. nice well prepared coffee.