The room was clean they have every day house keeping

One of the elevators was out of service, it was not fixed during our trip that put pressure on the other two once, so we had to wait longer to get to our room,

I had a wonderful experience and will stay again.Staff are very polite, especially Mohammad at reception.

I have paid 200 riyal security deposit :(

الحسنه الوحيده المدير شاروخان فقط !!! مبتسم متعاون جدا لطيف و محترم . و موظف الكفي الي تحت 👌🏻 Thank u mr Shahrukhkhan ur the only good thing in the hotel .

حرفيا فندق سيء قديم جدا ، ما اعرف ليه مايهتمون فيه و يرممونه! الاثاث قديم جدا و الغرفه ضيقة و السرير غير مريح المخده كثير عاليه و قاسيه و ازعاج من الغرفه المجاوره هذا وبينا جدار مو باب ! ، الحمام قديم و القزاز فيه أملاح و الحديد صدا و رائحة سيئة ، ستارة الغرفه قديمه جدا جدا لدرجة متقطعه الشمس يطلع منها !! اتصل كم مره على الروم سيرفس ترد الموظفه بس ماتوصلني للمطبخ ولا المطبخ يرجع يتصل فيني ! خسارة الموقع و خسارة الفلوس فيه ما انصح احد ينزل فيه و الاسواء الي ياخذ الشنط موظف طويل ، مستفز و طيّح شنطتي من الأعلى وفيها اغراض قابله للكسر رفض قبل يعطينا الشنط إلا بالتاق وهوا عارف شكل الشنط ، و رفض يخلي الشنط عنده لين الرحله قال ندفع 50 ! كنت اتمنى اخد اسمه و اشتكيه 👌🏻اول مره اتعامل بهدا السوء للأسف ولو في تقييم صفر اعطيهم 🤚🏻

Location, lifts have a great view

Missing items from the room, TV remote not functioning. Unclear checkin experience and the requirement for deposit when there is no mini bar, 40mins to deliver a dental kit, noisy neighbours. Chef messed up my order and wanted me to take it even though I had repeated to not have the eggs flipped

Ascensores lentos, mucho ruido en las noches, las tarjetas para entrar a la habitación se dañan cada ratico la verdad te recomiendo que busques otra opción no te dejes llevar por el precio, te piden que dejes un depósito y si lo pagas dicen que te llega en dos días más nunca llega.

Ascensores lentos, mucho ruido en las noches, las tarjetas para entrar a la habitación se dañan cada ratico la verdad te recomiendo que busques otra opción no te dejes llevar por el precio, te piden que dejes un depósito y si lo pagas dicen que te llega en dos días más nunca llega.

I really liked the location - we stayed here at the latter part of our trip. I did this deliberately so that we would be closer to the Burj Khalifah, Dubai Mall and the airport. It worked perfectly we were in walking distance of the Dubai Mall and it only took us 15 mins to get to the airport. Our room was adequate for what we needed - comfortable bed to sleep on comfortable pillows, clean room, clean bathroom. The staff were really friendly and helpful. The breakfast selection was good nothing extraordinary but definitely did the job well. The best thing about this hotel is definitely its location.

The pool was out of use which we were aware of before we booked and the hotel did have alternative arrangements in place for its guests. The hotel is a very tall building so the only downfall was the wait time for the lifts out of three one was out of use so it increased the wait time even more. But during quite times like the night we didn't need to wait long.

غرفة نظيفة جدا، أحب الموظفين والنظافة المدير فهيم شخص جيد جدا ومفيد جدا

Very Good hospitality

Hotel to cascade the prompt updates to all 3rd party agents. Because hotel's swimming pool was under maintenance, through booking.com this Information doesn't appeared. Families especially with kids more interested for swimming pool access to enjoy at hotel permises itself.