tnxs to mr.Tofiq ,he helped me too much

the Hotel, is beautiful, cozy and excellent. pity coz pandemia bar is closed. nice Lobby. Nurlan excellent 🥂

heating in the room. very hot!

Superb location, quiet historic area but only minutes from shops, bars etc. Wasn’t in the hotel too much to check out other facilities so cant comment on those.

The bed was a little bit lob-sided, luckily it was a double so i could just sleep in the very middle. Room could get a little cool at night.

Location was great

Room weren't cleaned once on our 4 day stay

Reception guy was a lot of help and really nice

Very good location, in the old city. Professional and friendly staff.

Excellent location and staffs, especially the receptionist Hajaj.

Twice I stayed during my trip, always the room service team give wrong info on using mini bar. Not a big deal, but it’s wrong. Looks like some kind of internal scam, property owners need to train their staff to avoid bad reputation.

The only thing that I liked is the location of the hotel in the old city.

The room was not clean, the towels look very old, the carpet is not clean. The service was bad and breakfast wasn't good as well. The worst thing was that the room was not ready when we arrived. When I talked to reception they denied it, and asked me to write them a good review in exchange for getting another room. There is no insulation in the walls so you can hear everyone in the next room.