Great amenities, pool, beach, bar with music in the evening’s

Goods and services were very expensive but that was not a surprise

It’s ambience and upgraded rooms

Pool bar staff more interested in chatting than serving. On checkout despite having paid for two nights because I was checking out before midnight they wanted me to pay a penalty of one more night. I had already paid for that night just not using the room. The wine selection is poor. No room service. 4 star facilities 3 star Service

Room was nice and comfortable, location is great right down town in the heart of everything.

everything was nice

The location of the hotel was great. Breakfaste was very good

It was very elegant

Food was a little overpriced

The location was good. The beach is sheltered by barrier island and private to the property.

The pool bar was open the first day we arrived but was closed the remainder of our stay. On our last day, the beach was littered with rubbish. There was a beach attendant in the towel shack. The staff was hit or miss as far as friendliness or helpfulness. We had issues getting the restaurant on the phone to order food, ultimately we had to go down in person. We consulted the front desk as to the process of how breakfast was charged, as we were overcharged and had to correct it. The front desk attendant laughed and told us to watch out for them because the front desk couldn’t correct it later. I really felt like they were not really prepared to be open and have guests. We spoke to other tourist at an event we booked and their experiences were totally different from ours, but they stayed at different hotels and resorts.

The customer service

location is amazing

The shower doors are a deal breaker. If you are bigger than a pencil, good luck getting in and out of the shower. This was the worst part of the stay. The water also doesn’t get hot in the shower and it takes a. really long time to heat up.