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ビジネスホテル並み

We found the staff very helpful, especially a young lady receptionist by the name of C Williams who dealt with us in English.The lovely display of Orchids

The hotel bedrooms need updating, we had a room that had loads of stains on the carpet and a couple of blood stains on bed linen. Thanks

Staff is nice.

Wifi is terrible, I cannot smoothly browse websites with either my phone or laptop. And there is no wired connection.

many activities, we can stay there all day.

old appliances. uncomfortable beds. hotel guests can not use public bath for free. slot laundry machines are not enough for every guests, guests have to wait a long time to get use.

The location right by the beach, and in the middle of the island, allowing to explore both sides. Close to the bus stop. Food was tasty and fresh although a little repetitive if you stay for more days. You can replace breakfast for lunch. Facilities were a little run down but everything in order. Room with nice size and balcony facing the ocean (worth it over the mountain/road view). Hotel has convenience store inside which is good, and plenty of amenities. I really wished I could give it a better review, since it's a nice place, but there is a lot they can do to improve, and hope they do. Outside pool is peaceful, no music or much noise, perfect to relax and read a book.

For no reason, both pools are closed from noon to three pm on weekdays, which we complained about but to no worth. A lot of people complaining, and they don't do any maintenance other than kicking guests out and closing the umbrellas. Staff (and manager) spoke no English at all. To complain to the manager they had to call English speaking staff, which they do have but, incomprehensibly, not in customer service: they are attending the pool or life guards on the beach. You have to pay for sun umbrellas and loungers at the beach (not not at the pool, the exact same ones). Virtually no vegetarian options, and vegan is pretty much impossible. The lunch staff was very nice and did a simple tomato cheese pizza, as there was no vegetarian food that day. A lot of the food tags weren't translated to English. Too many paper tickets: tickets for breakfast, for dinner, for towels, for spa, for daily water bottles... Onsen/spa is not included in the price. Hotel doesn't have transfer or tours from their location. Transportation around the island is limited. To rent a car you need a translated to japanese drivers license. Buses are infrequent and take forever to get to location (1h30min to Naha, 2h to Aquarium). Most tours don't leave from Onna, only Naha.

location and cost

furniture is outdated and needs to be replaced. breakfast menu should be changed instead of being the same every day

Location

The hotel is a bit dated, and need to update and renovated a bit.

Large hotel, large room. Big balcony Parking was ample but have to pay 500yen per night Loads of facilities and kid friendly things - indoor swimming pool was great. Also had bouncy castle set up next to breakfast restaurant. Very good breakfast buffet!

Everything else is charged! Even balls and floats at the pool!