Arbanashki Han Hotelcomplex

The suroundings, the big green yard, the silence, the parking area

At first side is clean. But the towels and sheets are white-yellow, one of the sheets was broken. The breakfast was very ok, the dinner we took at the restaurant wasn't that good. The meat wasn't cooked well, it was pink.

Lovely rustic accommodation.

Not much to dislike.

Breakfast very good and big parking.

The resort grounds and garden were beautiful and peaceful, great for relaxing or a picnic in the evening. large room.

Breakfast was disappointing with very limited variety, and the dining room felt cramped. We had a power outage one morning. Although the property is marketed as a 4-star resort on Booking.com, our room was actually in the 3-star section. The bathroom needs better maintenance - the shower head leaked from the top and there was visible mold on the tiles around the tub. There were no coffee/tea facilities in the room by default. Housekeeping was inconsistent: after the first night, our room wasn't properly cleaned again, only towels were replaced and trash emptied. Welcome water bottles were also not replenished during the stay. We arrived around 7 PM to find our daughter's extra bed unmade. Although it may have been a booking error, the evening staff refused to set it up, stating that the responsible employee had already gone home. Refusing to assist guests in the evening is poor customer service.