Raffles Seychelles

I am too sorry to say that this Raffles disappointed us..:/ We are big fans of Raffles hotels and the one in Seychelles has very big potential but it’s not there yet - although the price you pay is way too high (comparable with other 5-star structures in Seychelles). The only thing that we loved about- and I highlight, really loved - is the villa. That is perfect. Intimate, amazing view, clean, full of light, thoughtful amenities. Couldn’t ask for a better villa during our honeymoon. We had this sea-view structure, where you could enjoy the sunrise as well as the whole day in our private pool. Also the buggy service I should say was very good and responsive. Ofc there were some waiting times but nothing out of normal.

The hotel is undergoing an important transformation and redesign of several areas - which led to improvised ones during our stay. And that is okay - it can happen. But - in such cases - as they are still charging for a 5-star property, would have been fair to create also 5-star improvised areas with a veeery high level and quality of the service provided. This way, you can compensate what you’re “tearing off” your customers… This was not the case. Seems also that big part of the staff is has little to zero previous experience. The food is a big concern - poor breakfast menu as well as dinner one. Limited communication between staff leading to confusion (basically we were never able to have a massage because everyday everything was booked..:o)!! I would have other examples to share, but dont wanna be too long… Also the beach near the hotel is not usually so clean and/or good for swimming but however anse lazio is pretty near . Fortunately there were private pools, as the main one was not available… The staff tried to give 110% of effort in most cases, but when the property has so many limitations and their experience too - the results are not there

Our stay at Raffles Seychelles was truly unforgettable. Raffles is a luxury resort with amazing service, beautiful amenities, great activities, and excellent restaurants. It truly is a one-stop destination where you never want to leave. Mr. Yassin, the Butler Manager was a big part of what made our stay so special. He took the time to understand our interests and helped us plan our stay in a way that suited us perfectly. Thank you Raffles Seychelles and thank you Mr. Yassin from the heart. ❤️

The cold temperature of the water in the private pool

Clean fast service amazing staff

Very nice view

Die Lage ist wunderschön.

Service nicht 5 Sterne Niveau. Man wurde ständig nach Trinkgeld gefragt. Frühstück und Abendbuffet einfach nicht gut. Bestellungen und Reservierungen werden vergessen. Der Butlerservice ist ein kompletter Ausfall. Wir hatten Käfer im Essen. Die gesamte Einrichtung braucht dringend eine Renovierung und viele Reparaturen. Am 1. Tag bin ich im Zimmer in eine Glasscherbe getreten die offenbar vom Vorgänger war. Die Bademäntel und badeschuhe waren dreckig. Ohne buggy ist man an dem Berg ziemlich verloren… oft kommt aber keiner.