location

attitude of staff members

Warm staff Amazing breakfast Quick service Good Spa

Lighting in the rooms

Request was fulfilled.

Area for Breakfast

Nothing

Business travellers can't be running to the reception for getting a hair dryer. As a business woman with client meetings in Eon Tech Park, I found at 9 am that the hair dryer in my room is broken. I called reception for a replacement. They said no replacement possible only repair. So I waited for the repairman. Instead of getting dressed and moving out for meetings I was at 10 am , with wait hair, waiting for the repairman and his aide ( 2 men) inside my room to get things fixed. Then the repairman sent the aide to fetch an alternate dryer. At 10.30 after all this drama and no apologies from the reception staff I was able to get on with my client work

I don't like

Late chack in payment will give first and check in room will be 60 min

I enjoyed the whole aspect of my visit and the hotel - totally recommend it. Room was clean and kept clean, bed very comfortable, hotel located in a nice area, very quiet at sleep time. Bathroom was excellent.

My sole frustration was the cost of the hotels transfer back to Mumbai airport - which was almost three times the amount I paid at the airport to transfer from Mumbai to Pune and twice the cost of my two night stay, which left a very sour taste in the mouth. The car used was akin to a mobile skip and nothing near any level to justify the massive charge.

the ambience was nice the rooms were clean

GREAT HOSPITALITY GIVEN BY MR AMIT FRONT OFFICE MANAGER , GOOD FOOD AND GOOD STAFF

No

Food

Noise from the highway all night in the road facing rooms

Room was good. Toilet n bathroom were not clean n unhygienic. Need more cleanliness

the location was good, the airport transfers/ shuttle was good. the dine-in and FB teams were good as well.

they have to improve their hospitality starting with reception. i did not get any welcoming message or remarks from them. also a little bit upset with how i was treated during my check out when i was not entertained when in fact i came first before a man arrives. The housekeeping were fine but sometimes you wanted to sleep more but they keep on knocking or doing the doorbell when you told you don’t want to be disturbed.