The staff were excellent in every post. The lady housekeeper was quick and got my room back to a high standard with no fuss. Manoj in the restaurant in the evenings and at breakfast was so helpful and always smiling. Hospitality relies heavily on front of house staff and this hotel has a great team to rely on. Well done.

Logging in to the wifi wanted me to tick what state I was in. There was no option for the locality of this hotel. The offer of going to reception to have this sorted is a little task I could do without for such a pathetic mishap. It would be nice if the hotel offered free parking. The quality of the food was good but the standard of ingredients was not quite right. But I suppose fresh ingredients would be difficult to provide. No fried eggs at breakfast.

Das Zimmer war sehr schön geräumig & das Bett sehr bequem. Das Hotel war trotzdessen, dass es is in der Nähe vom Bahnhof war sehr ruhig! Wir hatten ein Zimmer im 10 Stock & die Aussicht war einfach nur unglaublich schön. Das Hotel liegt sehr zentral ca. 20 Minuten zum Gatwick Airport & ca. 20 Minuten in die Innenstadt. Der Bahnhof ist zu Fuß in 5 Minuten erreichbar. Das Personal an der Rezeption sowie am Frühstücksbuffet war sehr nett, hilfsbereit und zuvorkommend. Außerdem war Manoj beim Frühstücksbuffet immer zur Stelle & hat bei den Gästen immer nachgefragt ob alles in Ordnung ist oder ob man noch etwas vermisst, was heutzutage sehr selten ist. Er hat auch für die Gäste frische Waffeln zubereitet mit den Toppings deiner Wahl. Diese waren der Hammer!! Würde ich jedem weiterempfehlen, der sich London ansehen möchte!!

I was really nice

Room service

Manoj was excellent! Great engagement with the public.

We had a delightful experience during our stay at the hotel, thanks largely to the wonderful staff and their attentive service. The rooms were clean, providing a comfortable atmosphere after a long day of sightseeing. Breakfast each morning was delicious, with a wide variety of options. A special mention must go to Mr. Manoj, who was extraordinarily helpful throughout our stay. He was attentive to all our needs, addressing any issues immediately with great care and professionalism. Moreover, Mr. Manoj provided us with invaluable tips for exploring London.

bed size was too small for us.

The room was very clean, breakfast very good and all staff friendly.

Room very small and the bed wasn’t very comfortable (could feel and hear the springs) room 807 if you’d like to check.

Desayuno exquisito, variedad calidad y muy buena atencion. Habitaciones comodas y funcionales. Personal Amable y muy buena calidad de Servicio.

Location and hygiene

Beds weren’t comfortable

I like my room and all the staff at the hotel

I didn’t like the breakfast not enough choices no omelette no mix fruits.

The hospitality from the staff was impeccable they were really welcoming and attentive. Especially Manoj who guided us to where everything was at the Breakfast Buffet. In particular took care of our dietary requirements and provided us with veggie sausages. Overall we had a really great experience thanks to Manoj and the whole team for the hospitality and we will definitely be visiting again.

Nothing

I absolutely loved the breakfast. I especially liked the service provided by the man named Manoj. He was extremely helpful and provided a great customer service and was very kind and lovely

Nothing

For me this hotel was on a good location next to train station. Staff is friendly and helpful. The breakfast is good and complete in the morning

La atención del personal y el desayuno, el que incluía variedades de alimentos tradicionales y propios de la cultura inglesa.

Tal vez el espacio de la habilitación, era un poco pequeña.

The breakfast was awesome, the staffs were so pleasant

It was neat.

Staff are friendly especially Manoj and Gamira.

Everything was excellent

Very nice

Nothing I had to leave

Very accessible, with a handy car park directly opposite the hotel. Good local amenities.

Room sizes are quite small.

Manoj and Garima thanks for taking care of us

Boa calefação

O primeiro quarto tinha forte cheiro de mofo mas prontamente nos colocaram em um outro quarto e solucionaram o problema.

Staff, Bed, shower were amazing . This is my second visit and I feel very homy in this hotel.

I prefer different curtains and a bit more space in the room. the arm chair takes too much space and the gym is not so clean (the floor)

Best breakfast that I have had at a hotel in a long time

Everything was great

I was using the hotel as an overnight for Gatwick Airport. It was perfect for that. The staff were really lovely, particular mention for Manoj who made me a breakfast bag to take on my journey

There was nothing not to like

room looked nice. clean property

couldn’t locate hdmi for tv

Clean room, nice breakfast with friendly staff

Room was quite small and soundproofing could be better but ok for overnight stay

Hotel consigliatissimo, vicinissimo all'aeroporto Gatwick (15 minuti di treno) e al centro dì Londra. Comodo perché ha la stazione ferroviaria a due passi. È molto pulito, colazione abbondante, personale gentilissimo, soprattutto France molto carina e Manoj davvero gentile.

Niente

Everything

Nothing really .

All very good, clean and spotless, superb breakfast and plenty of it, lovely hotel but bedroom small for 2 people .

Nothing

Friendly staff, especially Nianoj and his wife who made us feel welcome. He was very helpful and friendly.

Croydon.

It’s good for money, clean and at a good location. The breakfast buffet is also decent. The staff are very friendly and helpful.

Doskonałe połączenie z centrum Londynu. Obsługa hotelu bardzo miła, zwłaszcza Manoj niezwykle uprzejmy i pomocny, zawsze uśmiechnięty. Pokój bardzo czysty i schludny.

Hotel confortevole nella sua essenzialità. Tutto il personale ha mostrato professionalità e gentilezza, rispondendo sempre alle nostre richieste. Un grazie speciale a Garima e Manoy per il loro sorrisi che ci hanno fatto sentire a casa. Ottima la colazione, con una buona selezione di offerte dolci e salate. Il personale di sala ha mostrato grande attenzione e cura.