早餐种类多，味道也很好

枕頭太低了

A Room service lady named LingXu is wonderful towards us.

The location is great because it is near to the metro station and there are many eateries around the area.

The room cleanliness is not up to expectation.

Location, food, AND METRO VERY CLOSE

All good. Nothing negative

great Breakfast with all options including western options

Very good Locality. Shopping mall and many restaurants around the Hotel

Air conditioner not working well

The staff at Hilton Nanjing are exceptionally helpful and friendly. The location is great for access to the main metro line, and some of the city's attractions. It is also located close to a lot of banks and a variety of shops. Breakfast offered a good choice buffet of hot and cold foods. Don't expect an English breakfast though. I was more than happy with the Chinese breakfast, although some of it was a little greasy.

The first thing to upset me was that the hotel bar had failed to inform the booking site it had closed down ... considering I had booked the hotel for a birthday cocktails celebration in the bar, this was not a good start. The entrance of this hotel is cavernous, but there is not a lot to offer guests. Following this I then had major issues connecting to the hotel WIFI every day, and regularly had to call for the hotel's IT manager to come to my room to sort it. I gave up in the end. I found the beds a little uncomfortable and left the hotel with a bad back, and on my last day, part of the shower fell off while I was using it! The room was stuffy and the window did not open so sleep was difficult too. The final insult was when I went to use the swimming pool, and was informed I needed a swimming cap - and the hotel doesn't provide or sell them so I should go to the local mall and try find one there 😔 All in all, I wouldn't give this hotel 5 * ... it might be big and shiny but it lacks the detail of a good 5* hotel.

See the title to know what was great about this place. Staff at front desk at check-in was lovely. Shower was terrific! Thanks Hilton Nanjing!