This hotel is in a great location, with the main shopping street just 50 yards away. The room was big and the beds were so very comfy. In addition, the room was very dark at night. We had so much to choose from for breakfast and the reception and bar areas are stunning. I can definitely recommend!

Breakfast was very nice and good quality. Location is perfect if you want to stay in complet centrum of Aarhus. The rooms is quiet and you don't here the other guests.

The ekstra bed for the kids hurts to sleep at, even for the kids. Its too poor quality. The family rooms are very small and its not family friendly. Kids facility is just a big room with no activities. Staff doesn't say hello in the mornings and smile is not their biggest priority. Rooms and generel is more like a 3+ hotel than a 4.

Customer service

Staff were wonderful and very accommodating

location

that there was a broken coffee machine without alternative options for the whole 7 days of our stay which resulted in long line ups. Not adequate amount of towels such as bathmat and handtowels Breakfast buffet only had one size plates and no little dishes for jam for example a lack of variety in bread, not the rolls or buns

parking under the building - paid parking but not expensive

Room Bathroom did not have shelf space

Lack of BBC on TV

Nice size room with nice tea making facilities. Helpful staff. Nice bar area and a good size breakfast area with a nice choice of food. Location was great.

Nothing.

The best hotel breakfast we've ever had! Everything was so tasty, I am a vegetarian and was amazed at the vegan/vegetarian options. They have fairtrade tea and decaffeinated coffee as well as the possibility to cook your own waffles and porridge. The location could not be better, everything was so close by. The rooms were big and clean, the beds super soft and comfy, the outside noises minimal. The staff was great, I loved that the person working at the reception spoke to me in Danish even though my Danish is rather bad.

One of the coffee cups in my room was dirty (salty mush from the dishwasher?), but it was no big deal, so I immediately forgot about it and unfortunately did not inform the hotel. All the other cookware I encountered was spotless!

location and staff at the restaurant and housekeeping was friendly and helpful

the checkin was rather underwhelming and mediocre. the family room was very small and felt and looked very dated

breakfast

location

amenities were missing no fridge or tissue papers.

friendly staff in lobby

pay for bottled water and snacks. nothing in rooms.