The appartment was bigger than i thought and was located close by all main attractions.

Not able to check in early

Location once we found it. Office is extremely difficult to find which you must find to pick up the keys and directions to the unit.

Slow response by office staff. And the lack of concern when we asked for a shower mat or towel to wipe up all the water after a shower. The poor construction of the shower allows water to flow out from under the doors with nothing to use to wipe it up other than the 2 bath towels or 2 hand towels they left. When asked for a mat or towel their response close to 24 hours later was “we only provide 2 towels and 2 hand towels if you want more we charge…” which was equivalent to one night’s stay. Unacceptable and ridiculous given it was a such a safety hazard. I slipped the first time I took a shower because I didn’t notice the water draining onto the floor.

the proximity to great restaurants, near the central station, shopping and site seeing. Great location.

great location, shops nearby, comfortable

some lights were not working, there was no pan in one of the apartments, no closet in one bedroom

The location, the amenities in the apartment were good and thoughtful and our stay was great

When we checked in the wash basin sink was clogged and we had to follow up for 2 days and then the staff got it cleaned, it was harrowing

The place is huge and quiet in a nice neighborhood of Oslo near the Munch museum. The apartment is very clean and has all you may need for a long stay in an apartment.

The place you pick up the keys and the place where you actually will stay are about 1.4km away by walk so it is not really convenient if you have luggage. If you plan to stay in Oslo for 2-3 days it doesn't make sense.

Location was perfect. The flat was spacious, modern, comfortable and clean.

The patio door would not open as the handle was missing. I reported it immediately and they said maintenance would come to fix it, but they never came.

It was very good location. And apartaments was confurtable.

location

the apartment was not cozy, could they not add a couple of pictures and add some pillows to make it a nice place to be? wouldn’t have taken much effort and as it was now, it really felt like a hospital

Great location! 5 minutes walk from train station and shopping area. Apartment is very spacious and clean.

Reception staff did not explain how to use separate keys to enter the apartment building. We had to walk back to the office after failure to access the property. They misled us where to find Wi-Fi password. We had to figure out how to find Wi-Fi id and password by searching the router. Cleaning staff only provided one small bar of soap for 3 days of stay.

The location was great, apartments in great shape. Very modern.

Communication with the property could be better. Check in and out info was unclear. The windows are not very sound proof unfortunately. Another set of keys would be nice as it was at times hard to coordinate.

The apartment was big and comfortable, with a modern design and nice views. The apartment had 2 bedrooms and 2 balconies.

central and easy to reach

unf. i did not get the name on the bell. as i travel to visit and receive friends i love apartments becsuse easy to receive them. whats app or text is ok go open the door but unnecessary when there is an advanced system available.

Grocery store and a few restaurants is a short walking distance from apartment.

Before we arrived, we were told that the property is 5 minutes walk from the main office where we get the keys. upon arrival we were told that it’s 15-20 minute walk. with suitcases and kids we were not prepared for this. the photos on booking.com feature a cozy space, in reality it did not look like pictures at all. plus couch with multiple stains. the whole property was not clean properly. keep in mind that there is nothing in the property for cooking (except pots, pans,dishes). if you want to cook something, you have to buy salt, oil, coffee filters.

Checkin process was smooth and the accommodations were very clean. It was nice that they provided a couple amenities like shampoo and body wash.

Before arrival we called to see how far the accommodations were from the train station. We were told a 5 minute walk. Upon arrival and actual assignment of the stay, the walk was actually a 15-20 minute walk away. During our stay we realized that the glass table top in the kitchen was not actually adhered to the post, which was an obvious hazard. Being that it was the weekend there was nothing that they could do, nor could they move us rooms which meant the dining table was useless, which was hard with children. Also, please note that the rooms are not as pictured. There are various rooms throughout the city so all room accommodations are different. We booked this room based on the fact that it was two bedrooms, each with two beds. Ours was actually a two bedroom, but one bedroom only had one bed making it a bit more difficult for our sleeping arrangements with two children.