Breakfast was very good. Facilities were clean and staff very courteous

We did not stay the first night as our flight to Cuenca was delayed an hour which caused us to stay in Quito for one night. We had to pay for 2 nights although we only spent one night. That was very disappointing, although the hotel facilities are very nice.

Great room.great breakfast.

No time to enjoy the pool.Next time.

I loved the beds and how comfy they were and also how the bathrooms were so clean.

I loved everything

Lovely staff and a beautiful hotel. Comfortable and clean.

It’s about a half an hour walk from the centre but it is a nice walk along the river or a short taxi ride - not really something I didn’t like but something to be aware of!

Cleanliness and amazing staff

Location and breakfast

Don't know

beautiful place, nice path close by

everything was great

Breakfast , personal very friendly , Fernando , diego Armando , both excellent person helping us all the time 👍👍

None

It’s a safety and clean hotel.

breakfast and the kindness of the staff

rooms are looking directly to the parking lot, full of lights the whole night, noisy if there are events going on, no air conditioner in the room, a little window no way to refresh the room. no fridge, no hooks for the towels, no hairdryer, so plain that i really wont go back! i knew this hotel as La laguna , it was wonderful. the architect must have been crazy to put all rooms in front of a parking lot! at least instead of looking on to a black deck they should plant artificial green grass, the view of the trees crossing the street behind the parking lot its the only thing that save the view. for me no more! so disappointed!

very comfortable and clean

Cleanliness and location

Breakfast was great.

Exercise equipment not working properly. Old and obsolete. They advertised for jacuzzi. I found out that there is only one jacuzzi in a vip suite.

Plenty of hot water in the shower

Water coming out of the floor while showering Not enough towels Not enough towels hangers