Very nice bar area with plenty of seats. Comfortable bed and good sized TV and desk. Excellent shower.

Seemed to be short staffed - no-one was at the check-in desk and for breakfast one manager was simultaneously taking breakfast orders, serving breakfast and managing check outs. He was very good but overstretched.

easy to get to with sat nav. good parking for disabled.

looking tired and in need of some maintenance breakfast was only cooked no continental option, ended up having paid for breakfast eating weetabix for 4 mornings.

I have already posted a review on Google about our stay here. Please look that up, if you’re interested

Dinner and breakfast were amazing. The wait staff were exceptional; friendly, customer focussed, professional and genuinely interested in the customer experience. In general, the hotel staff were brilliant.

We were allocated an accessible room; not what I had booked. The room itself was ok; the mirror over the desk had clearly not been cleaned but in general the room was clean. There was what looked like a drain or electrical cover on one side of the bed, with metal framework around it. Stepping on it with bare feet was a painful experience. The bed was 2 singles pushed together with a mattress on top. It dipped in the middle and was generally uncomfortable. My fiancée and I both woke up with sore backs as a result. But worse of all was the accessible bathroom. The first observation was how grubby it looked - the shower drain cover looked like it had either dirt or mould on it. The wash basin was a tiny cloak room one and was so low, using it proved difficult. You could only get hot water from the sink by turning the tap on full, which flooded the tiny basin and soaked your feet and the floor. Using the shower resulted in the entire room being soaked so going to the loo after the shower could not be done without something on your feet. The last thing you’re thinking about when going to the toilet in the middle of the night. Also, the toilet didn’t flush very well. This wasn’t my first stay at the hotel. My first experience was excellent all round. This stay has tainted my view and sadly, I won’t be returning. I basically paid to be uncomfortable, in pain and disappointed. Such a shame.

convenient and close to work, clean and friendly staff

nothing this time it was my second stay and I was in a different room that was much better

Great place and spotless

bed was very comfortable.

some areas very unclean and worn like hand rails need painting. I was left waiting for some to d before a staff member took notice and was unsure if I was at the right place to check in.

Breakfast food was of good quality lady who served breakfast extremely good

A few issues when we arrived but all resolved quickly but really a manager should of stepped in earlier