Food was good

Great location, excellent staff. Very clean hotel with a decent sized room comfortable bed.

Parking is a bit of an issue. There are public car parks close to the hotel, but the machines are difficult to operate, probably best to download the app and pay that way.

Breakfast was delicious. Good selection on the bar. Comfortable restaurants

Hotel with lots of character. Staff were wonderful. Very friendly and couldn't do enough to ensure we had a good stay. (We had a medical issue in our group and the team were so helpful). We ate in the restaurant and the food was delicious.

It wasn't a dislike but as with a number of central market town hotels, there wasn't a car park. Hotel provided pre arrival directions on the best one to use so not an issue. The suggested car park was very close and only £4 for 23 hours

The breakfast

The room was rather small

Very friendly staff. Excellent food and bar. Very comfortable bed.

Room (11) over restaurant/kitchen area, music being played in those areas was quite intrusive late at night. No way of switching main lights off from bed. Bedside reading lights not particularly effective, and were a bit rickety.

Breakfast, bed, friendly staff , location

Lack of coordination between hotel and water company which left most areas without water for most of the morning

We have stayed here on several occasions and it has always been excellent. The room has always been clean with additional items such as tea-making facilities and several towels. The breakfast is also excellent with plenty of choice.

Missed the hot chocolate sachets!!!!

central good facilities

every I needed and pet friendly

Comfort Cleanliness Breakfast Staff service

Nothing!

Clean and the staff were friendly. Great position in town. Excellent poached eggs.

Nothing.

It is a lovely hotel which is very smart with excellent staff. The room was very comfortable with plenty of draw and wardrobe space. A good quality television and well stocked bathroom. Hairdryer, iron and ironing board are supplied in each room.

I was disappointed in the breakfast. I am dairy and gluten free so breakfast can be a problem. No cereals were gluten free and there was no dairy free milk on offer. I had the full cooked English breakfast but it was minus sausage, hash brown and black pudding. All those are available gluten free. I stayed in a hotel in June which served gluten free sausage for breakfast, a lot of sausages are now naturally gluten free. There was gluten free toast available. Whilst I realise that people with allergies are in the minority it would be nice to be able to have the offer of a full cooked breakfast.

the location and decor

food was a big let down unfortunately

The room was excellent and the staff were excellent and had lovely time in the bar and restaurant in the evening

The food was nice but did not think it was particularly value for money saying that the breakfast was

The food was excellent, we had an evening meal and breakfast, both were excellent quality.

We could have stayed longer!

everything

nothing

Very accommodating and helpful staff, wonderful small touches in the room, comfortable bed, excellent shower and great communication. Very good value for money overall.

It would have been nice to have more plant-based options on the dinner menu.

Nice room with great facilities. Breakfast good. Location in the town centre very convenient.

The croissants at breakfast weren't great.

Both dinner and breakfast were great. Our room and the whole hotel were very clean and the facilities in the room were excellent except our bedside lights did not work.

The lack of parking at the hotel and the public car parks were a reasonable distance away.

nice and clean with good location

parking confusion and inconvenience

Perfect location. Very comfortable room. Nice bath.