Executive lounge

The service and respond time of room service was pathetic 😒

Not much.

Had an awful experience from start to finish. Arrived just before 8pm and no porter around to take our luggage in. We were told to leave the luggage in the car park area and someone will collect it. Once we got our rooms, we went to see them and the first room absolutely stunk of cigarettes, so much so that we had to walk out of the room. After complaining, a member of staff said he would try and air it out by opening all the doors and windows and putting ac on full blast. It took almost 3hrs for the room to become bearable. This meant we couldn't use our room until nearly 11pm! Then at breakfast the staff were inattentive and uninterested in providing any decent level of service. Simply getting a cup of tea became a challenge, it took 3 attempts to get a round of hot tea! All of this in just a 1 night stay at PC Rawalpindi. This is not what you expect from a hotel chain of this calibre.

Ac of my room was not working on complaint they changed the room and moved us on 6th floor in which room ac was working but room was old and third class. I could say hotel one got better room as compare to pc room. Whereas hotel one room are very reasonably priced compare to pc room.

Bathrooms need to be renovated horrible conditions of the tub and sink and flush

Staff are very much supportive Rooms very clean Service in general very good

Location very vlose to army headquarters which make it very inconvenient and lots of security checks

The Place is exceptional , Food is Delicious ... Special Thanks to Ms.Anila for being nice and kind to us .

Not Satisfied with Room Service ,they need to improve ... Delay , in response from the Front Desk .

The staff Aqsa, helped me decorated the room as bridal just the way i wanted. Thank you so much

Food is good but staff was slow and very local

Staff and old tech hotel