كل شي جميل ورائع

لا يوجد

Ich möchte herzlichen Dank an Abdullah ausrichten, da er sehr gastfreundlich gewesen ist und uns sehr behilflich war. Die beiden Zimmer waren sauber und gepflegt. Der Frühstück war toll. Große Auswahl an gesundes Essen. Das Personal in Restaurant ist sehr gastfreundlich ind schnell gewesen.

Leider gab es sehr laute Musik von unten und ich habe versucht 7 Male die Rezeption zu erreichen, leider niemand hat geantwortet. Das fand ich richtig enttäuschend, dass in so einem Hotel die Kommunikation nicht richtig funktioniert hat.

الموقع والموظفين

السباكة سيئة لكن عملو upgrade ما قصروا الموظفين

the helpfulness of staff

the whole setup was below our expectation; there's almost no real lobby; it;s just a hallway breakfast was very disappointing despite high price, very limited option, slow service, cold coffee & Tea. the room cleaners are not experienced, one time it was half done, and we had to call him to come back & finish the cleaning. the room was very dark

Posizione ottima e lo staff in generale molto premuroso e accogliente.

Alle 18.00 del 19 gennaio non avevano ancora riassettato la camera e ci siamo lamentati alla reception. Anche gli altri giorni piccoli dettagli mancanti.

Durch ein Versehen haben wir ein Upgrade in eine wunderschöne Suite erhalten und durften diese auch nach Bemerken des Irrtums behalten. Rundum war unser Aufenthalt fantastisch. Das Personal ist unbeschreiblich aufmerksam und das Essen im angrenzenden Restaurant Destrikt klasse. Wir kommen wieder

Nichts zu modern;-)

Exceptional service and the restaurants were fabulous.

Salteaua. Restaurantele din hotel desi si aici grija mare cum te imbraci ca risti sa te catalogheze dupa tinuta si sa nu iei masa. Holul grandios dar nu dormi in hol, deci...

Cand am citit recenziile negative inainte sa rezervam, am crezut ca exagereaza clientii. A fost dezamagitor pentru ca nu rezonează ce ofera, cu numele. Camera fara view, desi am cerut asta. Totul parea usor invechit.

wir kommen seit einigen Jahren in dieses Hotel wegen der zentralen Lage, bei unserem letzten Aufenthalt ist aber einiges schiefgelaufen

beim Frühstück musste man jeden Morgen ca 10 - 15 Minuten warten weil zu viel Andrang und zu wenige Tische vorhanden sind. Frühstückservice etwas kaotisch, sehr laut und hektisch. Personal im Pastamara Restaurant sehr unfreundlich, möchte man um 22.45 Uhr noch was trinken, knappe Antwort nein wir schließen um 23.00 !! ................dies in einem 5 Sterne Hotel im Hause gibt es auch eine Abend Bar welche aber am ersten Abend wegen einer privaten Feier nicht zugänglich war, die nächsten Abende auch nicht, die 8 - 10 Tische alle reserviert, für Hotelgäste gibt es keinen Platz allesamt sehr unfreundlich und abweisend Portier und Kofferträger beherschen die Landessprache nicht ! sprechen nur englisch, kein Deutsch

Melhor hotel de Viena. Falamos que estávamos na nossa lua de mel e recebemos alguns mimos inclusive check in mais cedo. Todos os funcionários são muito educados e prontos para entregar o melhor atendimento. Café da manhã maravilhoso!! Cama e travesseiros super confortáveis. Voltaremos com certeza!

Oubli reservation taxi pour aéroport

The location is nice Breakfast was good

Location 2 i5 minute walk to restaurants and all major galleries & theatres in old town area.

Breakfast costs confusing. €45 pp for buffet so suggest Al a carte cheaper. But do check the bill as staff seem to get confused when billing your room.

What had bars, restorans and pool. Personal was helpful, thank you. Everything was ok. Just another countries Ritz level is higher i mean about lobby, building, rooms furniture.

Stunning bedroom Great pool Loved rooftop bar Staff amazing

Having to leave

Ritz Carlton is located at an excellent place. Many places are walking distance from it. Staff is very polite. Rooms were good. Breakfast was exceptional because of both food and service. Breakfast manager is exceptional.

I booked two junior suites because i wanted to avoid family members fighting for which room they wanted to stay. The hotel took the reservation of two junior suites but could not give me that even for a 6 day stay! That part was disappointing.

Everything is great. Executive lounge is a great plus since we have a 5 years old, it’s very convenient to have light food and drink, and rest in the lounge after a long walk in the city. The staff are super helpful and super nice to the children.

We didn’t know there is an extra charge to eat breakfast at first floor restaurant. It wasn’t clear that we are supposed to eat the breakfast in the executive lounge. So I was surprised when check out, but the Hotel mention they will ask to waive the cost and did refund the cost after few days. It’s actually turn out to be a warm experience.

Everything was up to standard and even exceeded our expectations. The hotel's location is very near to lots of attractions. The room is clean and spacious. Housekeeping is on another level. All of the staff were super welcoming,professional, friendly and helpful from reception to housekeeping, f&b atc. (Big thanks to Anastazija from dstrikt restaurant)

The carpet didn't really fit the room( for my taste)

The room was comfortable