Location was good and the staff were incredibly friendly and helpful.

The room we stayed in and a considerable amount of damp/mould around the windows. Bathroom needs to be revamped as the bath panel was peeling and rust around the mirror

Good location

Staff were helpful

my initial room was very noisey with apparent the heating fans that needed an engineer, i complained to reception after trying to bear the noise for a few hours and then reception gave me another room straight away with no quibble, however my main dismay that was your reception staff was aware that there was an issue with the room before i even had to argue and explain the noise and therefore why was i put into a room initially that you were aware was not fit for purpose?

Excellent service from the receptionist Comfortable stay

Good location for a function we were attending. Lovely, friendly, helpful and informative staff. Particularly helpful reception staff.

Size of windows in room, but just the design of some of rooms at back of hotel. Not a negative that can be changed.

Location of hotel and availability of parking.

i) Time stood at reception waiting for our room to be allocated. No other people waiting. ii) Noise from motor/engine running all night, iii) shortage of sugar & milk for drinks and iv) no info about firmness of different sides of mattress.

Nice and neat very tidy

N/A

The staff were really friendly and helpful

Our bathroom was slightly dated