Excellent location for our visit for a graduation ceremony.Excellent customer service with friendly and helpful staff. Great breakfast too.

Insufficient hot water in the morning for our showers.

Breakfast was cooked to order, individually. Very nice. Every member of staff was genuinely friendly. Room very homely.

Nothing really

Ideal location for most of Plymouth's attractions. Clean room Lovely quality breakfast Friendly staff

Room at the top of the house, with a number of very steep stairs to the room. The room could have done with a spruce up, it was tired looking with flaky paint. En suite was very small and difficult to move around in. The bar was shut completely. No hot water for the shower in the morning, this was mentioned to the receptionist who noted the complaint in a friendly and professional manner.

Reception on ariving was very good with parking easily arranged Breakfast was very good , plent of choice.

Bed was a bit hard for me

Beautiful building, really accessible for central Plymouth, spotlessly clean on arrival, very friendly and helpful staff. Warm welcome on check in. Room was perfect, lovely size, clean and cosy. Quiet room, comfy bed, lively hot shower, then a delicious breakfast with a great choice on offer in the morning. Again, very friendly and helpful staff. Will definitely return. Thank you

Nothing

Staff were brilliant from arrival until breakfast the next day & departure. Room was excellent & exceeded expectations. Cooked breakfast was prepared well & tasted delicious!

We have no negative criticism about the Imperial Hotel & our stay.

Heerlijk ontbijt Goede locatie Vriendelijk personeel

Niks

Staff are very friendly, helpful and willing to accommodate any wishes.

Nothing, although I was surprised that no one was using the allotted car parking space at the back of the hotel.

Excellent choices. Staff extremely welcoming and helpful. Particularly Rachel. Would recommend.

Very good breakfast, many choices. Staff were excellent. Rachel is a lovely lady and made us very welcome. We stayed before for 6 nights and came back for another 2. Highly recommen.

Parking can be very awkward, not a lot of room to manover

We had a beautiful smile greet us at the entrance, and from there everything followed on perfectly, thank you very much, we all enjoyed our stay with you

Nothing

Breakfast was brilliant, cooked breakfast or cereal with coffee or tea, room was clean and quiet, bath room fittings do require fixing as some were loose and need some TLC.

The staff, kedgeree for breakfast, location, free parking

Shame the bar has gone. Having said that I've never used it

Well situated. Good size room. Excellent choices for breakfast. Rachel is an excellent manager, made us very welcome

Little awkward for parking

very friendly helpful staff- property convenient to the centre of Plymouth. Great choice of fresh fruit , yogurts as well as a variety of cooked breakfasts.

Room was quite dark.

Breakfast was very quick and delicious. The staff were friendly and helpful. The hotel was in a good place for the theatre and the city. Will definitely consider another stay

Great location, staff are really friendly and helpful. Accommodation is lovely, spacious, homely and very clean.

Staff helpful, friendly and attentive, always on hand and we felt that nothing was too much trouble. Hotel was clean, free parking onsite and breakfast was a good choice of fruit, cereal, cooked breakfast and toast. Great location for Plymouth Hoe and Barbican, short walk to the shops.

The staff are all so kind and Heuman. every things well taken care of. I’ve got sick and they were accept me kindly to stay longer than usual.

Very convenient with everything-to the shops, How, Barbican and train station

Very convenient with everything

Good quality B&B, but not a hotel. Clean and quiet and in a good but tucked away position.

Calling it the Imperial Hotel, when it was a simple bed and breakfast. Conjured up visions of grandeur which were not realised.

Good location

Nothing

We all had a great time at the hotel, Louise and the team were friendly and helpful, Charlie the dog was there to say hello.All the guys said it was a lovely hotel and great value for money, a great location near the Hoe and peaceful 👍

Nothing to add

Breakfast was lovely and staff were helpful, chatty and friendly.

Nothing

It had everything I wanted and don't always get. Small things like good shower, plenty of hanging hooks, work table, working beside light. Excellent breakfast and service.

Lovely, friendly staff, excellent breakfast, comfortable bed, good hot shower and good location!

No proper cupboard. There was a makeshift arrangement with a plank of wood with a metal pole *quite low down) stretching to the wall with some hangers on it,