One of the nicest places I’ve ever stayed, the whole experience was 10/10. The lodge itself is beautiful, perched on top of a hill with incredible views across the reserve. The rooms were spotless and well equipped. The staff were beyond helpful. The food was restaurant quality. The spa treatments were so good that we went back everyday. The game drives were great, we saw all of the big five up close and our guides were very knowledgeable.

Location

I can’t say how blown away I was about how well we were looked after. So well cared for and very flexible to suit the game drives and what we encountered on the road.

Nothing

Amazing location! The reserve is expansive and surrounded by beautiful distant mountains, which is something to marvel. General staff and game rangers were very friendly & welcoming - very eager to connect.

Ratings of 5 star are misleading. The property is officially graded 4 star by Tourism Grading SA, and may have declined slightly even. The check-in experience was underwhelming - after a long drive to the destination, you’d expect a comfortable & welcoming sitting area at front reception to process all documentation. The lodge is small enough to provide unique and highly personalized service at every point of contact with a guest (unlike larger lodges); however, management seems a bit distant and does not exude much warmth which was very disappointing. The general staff and the ranger (Shaun) more than made up for it.