Easy parking, room was good. Comfy pillows and clean bed. Good shower space. Room clean. Good food.

Our room was pretty basic, toilet was low for me, bathroom shower smelled of damp, hadn’t been used for a while and water hadn’t been run daily as per Gov suggestion to keep smells and listeria away. Family in another room -their shower was clean and no smells on their room.

Excellent location Excellent value for money Staff very friendly and helpful

Nothing

Location and breakfast were excellent

Nothing

Staff were great

Generally comfortable.

Check in delayed till the last minute, 3 pm, (room not ready) when others were checked in before us.

Good selection

Staff was excellent.

Everything was exceptional

Nothing

Breakfast was very good, with plenty of choice. Room was clean and comfortable Staff were friendly and cheerful, and helpful Location was handy for the town

While I appreciate it is an Express Hotel, I was disappointed at the lack of choice for an evening meal with only a choice of two different pizzas on Friday night as no chef on duty, to the addition of an American burger on Saturday night. The red wine was nice though.

Clean, tidy and well located

The location was great to walk to the river, and the castle

It was located in a peaceful area only 15 minutes walk from the centre of Windsor. The rooms were clean and very comfortable and the hotel breakfast had a good selection of options.

The TV in the room wasn’t very good, not that it mattered much as we were mostly out and about.

Everything you would expect from a Holiday Inn Express. A really good location, we parked in their garage and walked into Windsor town centre easily

Hospitality room tray could have been fuller.

The hotel was good value and the staff were lovely and helpful. Breakfast very good.

I had asked for two twin bedded rooms. What we got was two family rooms with double bed and sofa bed in each. Sofa bed was reasonably comfortable. Shower could have been cleaner. Location was not very central but we got our steps in!

The location was great. Only a 15 min walk into town. The room was clean and the beds were comfy.

The breakfast was limited.

Very comfortable beds and nice air con in room

No water bottles provided, which for the price seems mean. In addition the breakfast buffet defdinately short of articles ( mushrooms, fried egg, tomato) that previously sure they did

Very easy access from the m4 & able to spend the weekend in Windsor without driving our car.

There wasn’t anything we didn’t like

Location was excellent - walking distance (30 minutes) to Windsor Castle, the Royal Windsor Horse Show, nice pedestrianised shopping area, the river with lovely Thames walks and restaurants. Really easy and convenient parking in hotel basement - you pay for convenience £13 pd - but good if you’re a first-timer as I was. Really friendly, welcoming, helpful staff. Room was as expected for the price in this area - pretty functional, but cleaned daily, comfortable, working heating/air con, good shower, good lighting, no noise …. (maybe ask for or grab more variety of teabags from breakfast …). They recommended and booked taxis for me from a great local taxi company - speedy and efficient every time. No complaints and would stay again for the convenience.

No complaints at all. For the location and convenience it was what I expected. Clean, comfortable, efficient - Not much atmosphere downstairs, but reception staff very friendly. Slightly awkward that you have to ask them to open the doors to access the quite nice outside seating area with tables, etc (NO smoking) - even on a nice evening/day. They do it happily but was just aware it took up their time.

Breakfast was very good plenty of everything and very hot .

NA

Breakfast was varied and perfect for me and my son

Shower could've been a little more powerful

Not able to connect on Wi-Fi and hotel a little tired in places but overall good

Great location very easy walk into town centre