things worked well

elevator was broken

Location was good apartment was nice Not enough info on how to enter apartment Could be much better Lots of stairs to climb Cleaners were nice

Tv wouldnt come on The hob wouldnt heat either No one to get help from Wasnt ideal

very comfortable apartment

the elevator is out of service and finding the apartment is quite challenging.

View was amazing

Elevators were not working and the guy on the customer support was very rude. He was not guiding properly.

It's spacious

The code to enter the property too complicated .it would be nice to just provide key or card for entry

Walking distance to many places / big apartment

The locker facility was good. Great use of technology for check in! Very spacious rooms.

No lock from inside for bathroom. Would have been nice to have earlier check in as we left also earlier.

Very nice and spacious apartment. Tremendous view and a superb balcony. Phone support was helpful.

Room was in the process of cleaning at the moment that we arrived. Too much information was demanded for the check-in.

Excellent location, great apartment with stunning view

Fantastic location and apartment. Definitely the right place to stay in Lisboa: with ou without kids!

Ligging is top

we couldn’t use hot water a lot, so we had to wait until we can use it again at least 30min. It should be fixed if they have bathtub, if not, people can’t use the bathroom comfortably.

Vistas

So spacious and comfortable and excellent views across the city!

A bit confusing to find the property but I believe this was just because the elevator was broken when we visited and we had to use another door to access it.

Broken lift. No notification in advance and no fix until check-out

location balcony

-not so clean - in need of renovation - two bathrooms but both had baths with stand in showers and the water went everywhere resulting in black mould -the decor had no style -the entrance was not at the provided address but around the corner 60m away. we had to ask some locals who brought us there -the entrance stank of old bins and was used as a toilet by drunken locals

The property was spacious, safe and secure, clean, great facilities. We saved money cooking meals when we don't want to eat out and having a spacious dining table to accommodate the family.

There was an unpleasant smell in the toilet sometimes. Ventilation in the toilet could be improved.

Great place.

The property looked beautiful online. We booked because of the terrace and the space. When we got there, it was a big disappointment. The whole apartment smelled like sewage. We thought that it might air out if we opened the windows, but as soon as we closed them, the smell immediately reappeared. The smell was so bad that we could not eat inside and had to sit outside and eat on the terrace. The terrace was dirty and had spilled drinks or juice on the table with hairs stuck in it. Inside, the couches had white stains on it, which made us uneasy to relax. We had to throw the extra sheets on top of the couches before we sat down. There were also many bugs or gnats flying around that were coming from the drains. Also, the drain was stuck in the bathroom and we could not get it up, so it was filled with water and we had to brush our teeth in the sink