Hôtel Be Onrii

The location was perfect and so beautiful

Nothing

Die Location und Personal

Amazing location and a lovely feel inside

Lack of storage for suitcases upon check out in the lobby space

Exceptional staff. Exceptional location. Great WiFi.

Unfortunately the hotel was mid-refurb and was a long way from being finished and should not have accepted guests. My room was through an unfinished stairway with an extremely loud slamming door which could be heard all night. My room had a masking tape door number. The door had a very loud squeaking which woke my family member up in the next room. The Air Con did not work. The shower was so small, that anyone larger that “normal” simply wouldn’t have fitted in without hitting the mixer tap and either turning off the water or adjusting the temperature by accident. The worst thing was that workers in the hotel switched off the hot water during our stay meaning we were late for a dinner reservation. The staff were amazing but it didn’t detract that someone made the conscious decision to open the hotel to paying guests, taking the risk that the building work would not affect the guests. This is not a cheap hotel, our stay costing in excess of £1k for 3 nights - sadly this hotel did not meet our expectations and whoever made the decision to open while building work took place, should note you made a mistake, and put your staff in a very awkward position. You also had paint covered builders helping them selves to coffee in the reception area - not a great look. Family members also were affected in a different part of the building, being disturbed at 9am by sanding happening in adjacent rooms, cables on display through sheets above corridor voids, and non-working elevators - hence using the stairs which were strewn with decorating materials. So, no. We won’t return, and I’d like to think that the decision makers apologise to their staff for putting them on the front line to rightfully complaining guests.