Great location to both beach and restaurants/ retail. Staff were incredibly helpful and accommodating with excellent customer service. Nice patio/ deck and it was not a huge resort with tons of kids or noise. Common areas were very clean too. Airconditioning was great!

Room itself was a bit outdated and could use some updating for the price. Bathroom smelled a little musty but likely from Sulphur and no fault of the staff. Would be nice if the resort sold snacks or sodas.

Servizio spiaggia Pulizia della camera

Servizio reception inadeguato: personale arrogante nel pretendere, neanche il tempo di arrivare e sistemarci, il saldo del pagamento della camera (con l’anticipo tra l’altro già pagato con 9 mesi di anticipo…). Risultato, mi hanno maldestramente bloccato la carta di credito e due giorni dopo ho dovuto forzatamente utilizzare la mia carta di debito per saldare il conto, perché continuavano a insistere e disturbare la mia vacanza perché a loro non risultava il pagamento. Ho fatto loro presente che non sarei scappato via senza pagare e che oltretutto avevano tutti i dati della mia carta, compreso il cvc. Niente da fare, un muro di incomprensione da parte di queste “piccole” persone così attaccate ai soldi e senza alcun rispetto per il cliente! Ps: colazione veramente scarsa, indegna, abbiamo sempre utilizzato ristoranti esterni.

The staff were fantastic, always happy to help you, nothing was too much trouble

Staff was amazing

location, beach access, tiki bar, large balcony

Excellent location. Very big rooms and balcony. Nice pools and very friendly staff.

The hotel is great, the rooms are large and it's very close to the beach. The washer/dryer also was very useful to help dry our clothes, as it's so humid it takes awhile to dry naturally. It's also walking distance from a few resorts which have restaurants and a quick drive to all the shops. The beach is absolutely beautiful!

The breakfast could use a little more variety - I don't think I'll be able to look at bagels for quite a while!

The pool was very good for kids

That unit needs to properly inspect for mold. Our first night in the room it very hard to sleep due to the mold in the room when the AC is on. Spoke with the staff in regards to the mold issue and they have no idea on what I was try to explain too them.