Boutique Poo-Yai Lee

Room: clean and nice Beakfast good & sufficient Place of Hotel was good for our needs.

The hotel had a good place wrt our activities in Bangkok, not too far from Chatuchak market. Rooms are simple and clean. I liked Poo Yai Lee's draws in the corridors & decoration in the room. People at lobby & restaurant were kind. We enjoyed our jouney in this Hotel.

Rooms and rates are excellent. Staff are friendly and helpful. Close ronchi’s 2 bus station. Really great design

Cooked Breakfast in warming trays is cold and not very appealing.

Rooms were spacious and comfortable

Location close to the market and 7 eleven.

The policies are not clear on booking.com. I was forced to pay for additional beds per night, they also requested that I pay for breakfast for the kids even though the price it stated that breakfast is included. Booking.com was not helpful, they negotiated a slightly lower amount I need to pay in addition, and said their priority was that I have a place to stay, not that the amounts I was quoted was accurate. I have not heard back from them on the complaint. I am disappointed. This has happened to me before with travel but I didn’t seek assistance from booking.com, this time I did and I am shocked that they do not do more to assist with these disappointments.