Hospitality, Location, Front desk office staffs. Food was awesome. Room provided to us was fantastic. Would like to visit again. Ambience was too good.

House keeping and Room service was not upto the mark. But the restaurant staffs and breakfast team were excellent. These two needs to be improved a lot to maintain the dignity and class of the Resort...

Very good location with easy access to the beach. The restaurants were good. Large area of the property allows people to roam around. Good gym and pool facilities. Nice view from most of the rooms. Family friendly.

The restaurants were expensive. Breakfast quality was not that good. Tables and chairs in the breakfast area were old. Inroom facilities were less. Not happening environment.

Very nice resort

Resorts attach beach

the property is very good. good clean beach

they didn’t have a lift. so my grandfather had a hard time enjoying the beach. plus too many stair. at least one life should be there

Beautifully landscaped site, very close to beach.

Room (Cocowood Cottage) was a bit tired, and we had a couple of issues with insects. The bathroom smelt pretty bad (damp + bad drains). The hotel also hosted several private parties with extremely loud music throughout our stay - very difficult to enjoy and relax. Especially during one morning when eating breakfast outside and they were sound checking a huge sound system at ear splitting volumes.

Lovely big property with spacious room n amazing view of the sea. Staff was very helpful...Special mention to Irfan, Piku from housekeeping n Devyani, Divya from the front office who were really helpful.

Maintenance n replacements required

Water was not available at our time of visit, power supply was not proper ... exactly at 10:30am power was cut off ..to make early checkouts ...

Breakfast was good. Location is not bad. The room was clean and comfortable.

The location and the proximity to the beach

A lot of things

location and landscape

the room that was given were not that good … bath tub was not functioning properly

The location of the resort is good. It had various amenities and almost private beach.

They have buffet menu for breakfast and dinner only. We had booked for MAP plan, and wanted to have breakfast and lunch buffet. But they didn't provide lunch buffet citing their internal policy.

good location and staff very helpful. good breakfast selection.

price changed and we were charged more for the stay than we had agreed to with booking.com. They had a really big reggae party that was loud and it was difficult to sleep with a baby. we were not told about it and furthermore more events happened whilst there which were loud and therefore not relaxing.

overall fine property. Resort had good location on the mandrem beach.

Room view was not good nor worth. We did a late night checkin but the staff was less.

Nice location at Mandrem Beach, and really nice (!!) parties every Sunday arranged at the hotel. But considering the price, there’s so many other hotels at Mandrem Beach with better quality.

The resort mentions that there’s yoga classes every morning and afternoon, but when we asked about the yoga apparently there wasn’t any(?). The rooms were old and the balcony door was broken and had extremely bad sound isolation. We arrived early in the morning at 07:00am and the person at the reception was not helpful with instructions and how to proceed with check in. We more less had to figure out ourselves where the Breakfast area was and the other facilities of the resort. We would have expected more support with activities in the area and general information (like the Sunday parties organized at the hotel area between 19:00-23:00)

Accessibility to the beach, 24/7 restaurant and cafe.

The key card wasn’t working most of the time. The front desk advised to keep the key card away from mobile phones but still it wasn’t working most of the time. Had to go for a 5 minute walk every time it doesn’t work. Also they do not provide the second room card which would have helped in this case. But due to some software issues they couldn’t provide.

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