The rooms were spacious and the property large and had a lot of trees to give you a relaxing experience. The design of the rooms gives you the space for a perfect family stay.

The staff are too slow and seems very little training is imparted to give the guest a memorable experience. The rooms need to be maintained a little better for the money they charge. Food needs a big improvement. The taste was a big let down for the food lovers like me who have great respect for Madurai's food.

Service

There's no ramp for wheelchair when entering into the room.

The room size. The bed were confortable. The breakfast was really nice. Staffs were great. The location of the hotel. The spa was nice.

Nothing.

It is a 17 acre property done the Tamil/Kerala ancient home style - amazingly done! Room sizes and even bathroom sizes are great! Staff is very cordial and humble. Ganesh was very helpful and so were the people at front-desk. Housekeeping team was also prompt and helpful. Poosita and Monica were good hosts at the restaurant.

Nothing

The ambience

The breakfast service

Breakfast speard was good.but they couldn't handle the guest well.

Rooms were not clean and the plunge pool was horrible.

Exceptionally large rooms ,rather suits. Wonderful for long stays also.

The washroom are totally open . Must provide door or a curtain at least. Cant use wash room with children or any guest around

authenticity

na

private pool

nil

the place was nice, in unbelievable greenery in the middle of a busy city, quiet, facilities were nice, food was tasty, nice massage, most of the staff was very friendly

- was meant to be a luxury resort where women can feel safe and not stared at...I was told it's ok to go to the pool in the bikinis, but then at least 5 Indian men (3 from the staff) were staring at me the whole time while in the pool, I didn't feel comfortable.. - staff at breakfast was very slow, it took them 40 minutes to make scrambled eggs - overpriced - rooms had blurry windows so there was no view of the greenery, what a wasted opportunity...

beautiful old hotel set in lovely lush grounds. great swimming pool.

we didn’t like the mosquitoes

The scenic landscape with abundance of Mother Nature is the USP of this property. The staff was extremely courteous. special thanks to the manager Mr Robin who was very helpful.

The food spread in the restaurant menu should include more local flavours considering the image the property is projecting.

one of the best places I’ve stayed in India. beautiful property, lush surroundings and great locations. staff were very friendly and helpful.

Excellent service by all the staff very good quality of food property and rooms are very spacious and good