great location and lovely staff. Good value for the price :) I would recommend for anybody wanting a comfy and affordable stay.

The rooms are a little run down but this didn’t really bother us as we expected it.

the staff and location

how dirty the bedroom , toilet , shower , sink and felling was also the broken glass at the top of the stairs

It was ideal for a 1 night stay

Bathroom could do with updating

the staff were excellent and the food was very good.

Nothing

Very nice family room

Nothing

The bed was comfortable and the location good

The bath room hadnt been cleaned the tv didnt work ,we weren't left any toiletries or toilet roll and only 2 teabags for entire stay. The walls were soaking with damp and growing mould,despite reporting all this we basically had our money taken and were ignored and for nearly 100pounds per night really disappointed,it was nothing like it looked on the website.I work in this industry so understand how pressuried it can be but couldn't understand why there wasn't any attempt to put things right for us.

The beer.

Everything else. Marstons should have stuck to brewing. The room was only serviced if you had a toe to toe row with belligerent staff. They say they are short of staff. The staff there are poorly managed.

Lovely staff, lively pub and very comfy bed!

Bath wasn't clean unfortunately

Value for money, bedding and towels were clean and fresh

Decor could be improved, bathroom toilet seat was not sided adequately plus the shower dripped

Excellent value for money, would definitely stay again

Nothing

Nothing

Room and facilities tired dated and cramped no soap! Not worth the £120.00 per night I was charged

Breakfast times not explained. Lack of communication. Unclean room. Bad smell. No customer service.

Dirty room. An empty loo roll and half used one. Hairs and dust in a stained bath. Bits all over the floor. Musty smell. Drawers dirty and really old lining paper inside. Staff too busy on there phones. Stained towels. No spoon to make a hot drink.

Unexpectedly small room

Staff No tv working in room staff did not interes in this unnessary situation parking was good

Fabulous location, easy access to other towns, lovely town

Cleanliness of the room and pub in general, we were in the main part of the pub, which is need of a big deep clean, not seen a hoover or duster in a long time. On booking it stated basics such as toilet roll, tbags and an iron, most of these were difficult to obtain if at all.

Bath room was awful. Room hot and noisy

convenient stop over en route.

N/A

Great position and very friendly staff

nothing

The location

The room was not clean

The hotel was just lovely, the staff couldn’t have been friendlier and the food was amazing. We enjoyed the surrounding countryside on our run before having dinner and relaxing in the bar. The bed was so comfy and because our room was fairly small, it heated up nicely.

The towel rail in the bathroom is very close to the toilet so we both got a bit of a shock when we touched it with our knees, but that’s only a small grumble. The bathroom wasn’t as clean as we’d hoped, we found hair from the previous occupant in the bath and soap suds still there.