Location to the purpose of our visit

No reception. The technology for checking in was confusing and method of interaction changed from email to SMS without advice. Checking in didn't work well. We apparently had two confirmation numbers but hotel was not clear about which was to be used. I rang the contact number but got a machine sating they were very busy and would call me back - with no idea of when that might occur and no surety that they knew who I was. Appallingly there were a number of others trying to check in who had similar trouble. I the end bar staff helped us to get in. The hotel is a 1960s hotel that, in the residential parts, is very similar to what I experienced in the 1970s. Room was small. No information about facilities etc If you want to charge business hotel prices then have a business hotel approach. The "feel" was one of minimising service and services and thereby saving money!! Not good. Won't be back

Clean.

Noise. The room given to us has a door inside thats connected to the other room. I can clearly hear people talk and cough from the other side. I specifically asks for a quiet room. There’s no way to heat up food.

Lots of space, power plugs and surfaces in the room. The staff off site are very helpful. The location is next to the supermarket and cafes.

Pillows are very high, it gave me neck pain. The parking garage looks dirty with rubbish and gas tanks.

The hotel is located near the shops and service station (Coles Shell). The bed is comfy and the room is clean. Loved the restaurant/ pub downstairs. Good value for money. Would stay here again next time we visit Canberra.

Clean and modern

Check in was lenghty & complicated

The room was spacious, the bed very comfortable with the bathroom terrific. And across the road was the church where a good mate Fr John is the priest- so very easy to stroll across the road for Sunday Mass !!

Not applicable

Tidy. The shower water pressure was amazing

Confusing entrance

Everything was perfect wish could stay more hotel,pub,food,prices Everything excellent next trip booking again with statesman hotel.