Nice breakfast in the hotel, nice location, lovely sea view from the room. Staff were trying their best to help.

1) The hotel listing says "free onsite parking" but once you have paid £300 for one night (which is none refundable!) it tells you there is no parking. You end up driving for hours to find one parking space in fully packed Sidmouth. 2) TV in the room was not working, we tried resetting and manual channel tuning but no luck. As a secondary point, the TV is permanently affixed to one of the walls and it can only be watched from an awkward angle in the room. It wouldn't take much to install a bracket so the TV can face the bed (somewhat a moot point as the TV didn't work anyway). 3) Although the sea view was nice, the room design is really poor. There are 2 tiny balconies/cages on two sides of the main window. Way too small for the two of us to enjoy it as a couple. Photos should have been taken and added to the advert so that people know what they pay for. 4). The advert says 2 sofa beds, again missold, one "sofa" is sort of a love-chair, not suitable for anyone sleeping on it (a toddler, maybe). 5) Room run down.

Brilliant

Nothing

location

The breakfast was very good and the variety was good The staff and the service was good

There was nothing we didn’t like

Seaview room had a breathtaking view and I absolutely loved there was a small balcony to sit on to enjoy it too. Everything was lovely and clean and the bathroom spotless with lovely smelling shower gel and handwash and plenty of thick white fluffy towels on a heated towel rail. Very comfy bed. The receptionist lady (short dark hair & glasses) was absolutely fabulous! So helpful and friendly. Breakfast was outstanding! Vegetarian option included a veggie sausage and a nice chunk of haloumi and some spinach alongside the usuals. A very nice additional touch.

The actual hotel restaurant wasn't visibly advertised, we were just asked if we were eating in. We didn't see any menus either online or in our rooms or at reception to decide on that . Nor the bar. We only spotted the bar set back between reception and a lounge when we were leaving as there are a few stairwells you can use to enter & leave the hotel, so if you only use one side you won't spot it. Having visible menus near reception and in rooms for the restaurant would be good and a signpost for the bar too (if it was signposted it wasn't noticed)

well decorated, friendly staff, good breakfast with a great choice, location, location, location

room a little hot and hotel Wi-Fi a bit temperamental.

lovely location

perfect location, relaxing decor, comfortable beds, the sea view and friendly staff !

very central to the town & lovely to have a sea view room

very comfortable & clean

The room was too small only one chair and no table,I asked to change but told there was nothing available.

Excellent

All very good

fabulous location. great food, dinner & breakfast. nice friendly staff. nice bar area.

dining room bookings. if you don’t book you cannot always get in or may get told that you have a lengthy wait. better to explain this beforehand.

Breakfast was excellent with a good range of options.

Great Staff very helpful

All the rooms were clean, fresh and tastefully furnished and decorated. The staff were very friendly and welcoming, nothing was too much trouble. The food was delicious with seasonal vegetables, all very well cooked and presented.

Very little information in the way of leaflets advertising local attractions or amenities. No information pack in the bedroom. This may have been because of covid regulations. We had to ask at Reception.

Fine location. Breakfasts very good and well presented. We were on b&b terms but had dinner most evenings, all good.

The attic room was very small, and space for clothes was extremely limited. There was no room for a small bedside table on one side to the bed.

Friendly welcome. Spotless rooms. Nice breakfasrwonder

Lovely location, service was brilliant

Rooms could benefit from a fan or aircon as the room was too hot to sleep. Larger beds.

Beautiful clean I couldn't find any fault

Nothing

great central location. good size room. fairly clean and tidy

bathroom shower, floor required either a good bleach clean or change of flooring

Lovely place and hotel was great

The small wardrobe in room 208 was very dusty on top im tall and i could see it

Lovely comfortable room with great views, excellent breakfast with lots of choice.. friendly staff.

staff and location.

stairs

Really good freshly cooked breakfast served efficiently by very helpful staff. Dinner was not gourmet style food , just really good traditional cooking swiftly delivered and really excellent value for money. Comfortable rooms and very spacious. Modern decorations, overall a really good local medium sized hotel.

Nothing really, everything was as I would have wished for

The staff were all helpful and attentive. Food was good and coffee and chocolates after dinner--a nice touch. Excellent location with great views across the Bay.