Clean room

Better lighting at stairways.loosing tv channels

Everything was great 👍

Location is perfect. Ordering drinks to our room was a great service. Beds were pretty good.

Shower took a while to get hot and the bathroom got quite wet.

Was very comfortable, clean and awesome location

Everything was good apart from other people in hotel being very loud until late at night , I had a 7 year old and a 9 year old that was scared amd couldn't sleep due to other people being loud in hotel well after 10 o'clock at night which isn't fair . Otherwise it was awesome. Great location , clean as and so comfy. Was only the fact that others in the hotel were allowed to make noise and be silly until late at night that would stop me from coming back as I don't want my girls being scared to stay somewhere , especially when it cost 356 a night which is half my weekly mortgage. I go away to relax not have kids awake scared .

Location and view

Pillows, bed, and lack of human check in

Location

Could have let know that had to pay deposit for key that u didn’t give back

Not offered

Very poor personal interaction. They were in the office while you are expected to process the payment and get the key externally. The set up was poorly set up and not easy to follow or instructions clear. The key delivery was down above your ankle where you wouldn’t expect it to be. When l knocked to ask for help the attitude was was close to sneering by the young ‘lady’. I was given a disabled room next to a noisy laundry. There was a barrier between the car park and your room so you had to drag luggage a fair distance to the room. There was no verbal response when l was handed a second key for another appropriate room after l had knocked on the office door to request one.

proximity to Husskison

a bit noisy at night when people came home

The view

The room was cold. The blankets could be thicker. The aircon was not working.

How close it was to the beach

Size of the room for 3 people

Location is perfect. A short 20 min drive to Booderee National park. Room was very clean, bed comfy.

TV size was on the small size. On rainy days needed a bigger screen to make it comfy cosy.

No breakfast. Not the location that we prefer

Location and the option to have the room serviced daily

Reception was always closed. Manager not helpful. Toaster in the room but no knife to use

great location, clean and easy to check in

clean room , polite staff members

all was good.

I wont be staying in hotels where they pre approve a sum on your credit card and then it take ages for them to give it back to you! I was in Australia, not my country and by the time they gave me back the money, I was already back in New Zealand, not being able to spend or use that money, in stead I had to exchange more money, all because this hotel pre approves an amount from your card and you cant use it until they give it back to you, which took ages!

Excellent

Nice view from the room. Basic but comfortable room.

Our 4 year old daughter stood on a rusty nail. Told reception and emailed but didn’t even get an apology. Thankfully it didn’t pierce the skin.

central

still operating under Covid