Portofino Beach Resort-An Authentic Island Escape!

Portofino is a lovely property with just right amount of cabanas to make you truly feel like a guest instead of ‘one of many.’ The resort is attractive, comfortable, and sits right in the beachside. The staff is helpful, friendly and accommodating. Lunch was my favorite meal out under the sea grape tree with the grackles and iguanas. We tended to linger there way beyond the fish and chips, watching the wildlife and listening to the surf break out in the reef. Who knows about night, we crashed early and slept like babies. A welcome and much needed sleep.

There’s a lot of construction going on on Ambergris Cay and the sound of dump trucks early in the morning was well, too much like reality. One day it will be finished and the sound of the pounding surf will rightfully win in the music of the breaking day again.

Staff, food, pool, bedroom, cozyness

Location (road needs lots of improvements), beach (not really swimmable)

Loved the location and the pool and the beach area. Staff was nice and helpful. Lots of good amenities. Food was really good also.

Bed was not in the greatest shape. They allowed other people from rental properties next door to use the pool. A bunch of kids took up the space so we couldn’t enjoy our own pool at the resort.

Right on the beach Nice pool Dinner was good quality Lovely canons & Thatch roof Large bed and room (treetop house) They offer tours from the hotel such as schnorkling.

Everything was in US dollars. Please put BZD there as well for other tourists than Americans. This also lead to higher (American) pricing than some other hotels and restaurants nearby who did use BZD. Some members of the staff were very friendly, while others were so grumpy and distant that it made you feel uncomfortable and unwelcome. That even made us wonder if we did something wrong that upset them and that is not a nice feeling to have while you are on your holiday. Luckily this feeling disappeared at the moment other members of the staff were friendly. The airconditioning was way too small for the room it was meant to cool. Therefore it was warm. The room, being one open space, was only partially divided by one wall. So no way to do your thing in private as the washroom had no door. The free continental breakfast only includes toast, Jam and fruit. Being from the continent, I can tell you we also eat ham, cheese and such on our bread... If you wanted something more than that you had to pay, even if it were just eggs (3 USD for only two fried eggs, nothing on the side). The other breakfast options from the menu didn't meet our expectations given the amount you had to pay for it. It was possible to switch up your free continental breakfast for 8 USD though. The first day there was no warm water in the shower and the waterpressure was really low due to the showerhead being way too small. You couldn't even get your shampoo off... After our second complaint they replaced it on our second day with a bigger showerhead and fixed the warm water. The location makes it so that you can't easily go to town. We knew that in advance; just a heads-up. Over all it was okay, but we just felt like "something was missing".