Everything was fantastic

For me and my family was excellent

I had tandem reservations. After a rocky start, staff quickly stepped u pto rectify the shortcomings. The efforts were exceptional and follow up was good.

After the third discussion about the slow lifts and congestion/long wait times, Lara, the cuty manager, confirmed they were aware of this and were upgrading their lifts.

Staff were excellent. Breakfast was also excellent (Mahmoud and all of the waiting staff) and the pool area is great (specifically Joshua, Niro). Room service was excellent.

Lifts were slow. Service in the Italian restaurant was a little slow and it is more expensive than it should be

ولا شي

تعامل موظفين المسبح صفر واسلوبهم غير راقي ... بطء في الخدمة وعدم التعامل سريع

The room was spacious and clean

The elevators are limited and it took us to long time to go up and down During the check in, they took my luggage to deliver it to the room and it took 30 minutes to have my luggage back as I was calling so many times to the receptionist and the concierge but they were unable to figure it out why my luggage didn’t arrive

Loved the proximity to business district, conference venue and shopping district

The lifts are a nightmare!! Wait times of 10-15 minutes are not acceptable in an establishment of this calibre. Other hotels, with similarly high occupancy, don't seem toi have the problem. Standard Dubai taxi access is not as easy as at other hotels, like Marriot and Grand Hyatt. Staff at reception blocked my request to speak to a manager who could resolve my issues, then failed to fulfil 2 promises which they undertook.

Personnel were very friendly and helpful

Not happy whatsoever - NOT 5 Star behaviour nor Customer Service - Room Service TOOK my plastic Suit covers out of the closed Wardrobe and my plastic ' travel Suit Hanger. ( Also my personal dirty laundry, folded by Me, ...had been tampered with..) At the Front Desk on Check Out the Director of Housekeeping ( I have the name ) sees my personal possessions as 'trash' and that's seemingly okay to go through my possessions ! Further- The Front Desk clerk/checkout ( I have the name ) witnessed the conversation and argumentative stance and using confrontational body language, by the Director of Housekeeping Again, This is all documented on The Conrad WhatsApp messaging I will be taking this further with Hilton Group. I still await feedback

On arriving at 9am, not only was I able to check in but I had a free upgrade to adjoining rooms, so my daughter could be right beside us. We also had free coffee and tea, as our rooms were being prepared. The staff are exceptional, polite, courteous, professional and not over-bearing The facilities were excellent and maintained to a high standard. The hotel was exceptionally clean. The metro station is 100 yards from the hotel, which makes it easy to get around the city.

There is nothing that I didn’t like about this hotel.

للاسف نفس الافطار كل يوم ولا يوجد تغيير

السعر مبالغ فيه بعض الشيء

الموقع والمرافق

التاخير نوعا ما

The staff were very warm and welcoming

The room was very spacious, clean and well-equipped with everything that you might need. Breakfast was better than what I expected, as many options were offered. I would definitely recommend this hotel and would certainly consider it again.

غرف فسيحة ووجود غرف عائلية

الفندق قديم ومعداته قديمة حتى المنبه وجهاز الصوت يركب فقط على ايفون 5.. يوجد حشرات بالغرفة ( صراصير ).. الخدمة بطيئة جداً.. تعطل الهاتف في الغرفة واضطررت للنزول للرسبشن لطلب بطانيات.. اختارو لي غرفة في دور المدخنين مع انه معي اطفال صغار وعند تغيير الغرفة حدث خطأ كاد ان يضيع عفشي.. عند طلب السيارة تنزل للاسفل وتتضطر للانتظار طويلاً

Price

Pillows

Spotlessly clean with beautiful pool and spa.

Nothing.

"The hotel staff were all exceptional individuals who went above and beyond to ensure that my stay was as pleasant as possible. They made every effort to make me, as a hotel guest, truly feel at home. Their attentive and friendly attitude made my experience unforgettable. I would like to express special thanks to: - Jane, for her excellent service at the swimming pool. Her friendly smile and helpfulness made my time there extra relaxing and enjoyable. - The reception staff, who were always ready to answer all my questions and assist me with any requests. Their professionalism and kindness made my stay even more comfortable. - The restaurant team, who greeted me with warmth and hospitality every day. Their outstanding service and delicious meals were an absolute treat during my stay. - The parking attendants, who ensured that my car was safely and conveniently parked. I greatly appreciated their efficiency and friendliness. - The security team, who created a sense of safety and well-being throughout my stay. I value their dedication and professionalism. Of course, there are many other staff members who made positive contributions to my stay, and I would like to thank them all for their hard work and dedication. It is because of them that my stay at this hotel was an unforgettable experience."

Geen opmerkingen

"The hotel staff were all exceptional individuals who went above and beyond to ensure that my stay was as pleasant as possible. They made every effort to make me, as a hotel guest, truly feel at home. Their attentive and friendly attitude made my experience unforgettable. I would like to express special thanks to: - Jane, for her excellent service at the swimming pool. Her friendly smile and helpfulness made my time there extra relaxing and enjoyable. - The reception staff, who were always ready to answer all my questions and assist me with any requests. Their professionalism and kindness made my stay even more comfortable. - The restaurant team, who greeted me with warmth and hospitality every day. Their outstanding service and delicious meals were an absolute treat during my stay. - The parking attendants, who ensured that my car was safely and conveniently parked. I greatly appreciated their efficiency and friendliness. - The security team, who created a sense of safety and well-being throughout my stay. I value their dedication and professionalism. Of course, there are many other staff members who made positive contributions to my stay, and I would like to thank them all for their hard work and dedication. It is because of them that my stay at this hotel was an unforgettable experience."

Niets

it was a great travel thanks for the accommodation in Conrad Dubai. everything was better than I expected. the wonderful staff helps for the tiny details for everything and any time. I've no tiny negative thing to share. thanks for being a part of good memories.

nothing .

Le tout était parfait , très bon petit déjeuner. Le personnel impeccable. Tout le monde est souriant.

Rien vraiment c ' est un hôtel très sympathique.

I liked the facilities

High value of the money without breakfast

I always stay at this hotel, the transport is straight out the front door, the club lounge is the only way to go, fantastic staff. The hotel is beautiful, the pool area is super. Will be staying again next Aug for a week. The shopping is excellent.

The only thing I did find hard was the heat which was 50' and the pool felt like ice water. But that really isn't something to complain about. I couldn't find anything wrong with the hotel that is why I only stay there.

Ausgezeichnete Lage direkte Anbindung an die öffentlichen Verkehrsmittel. Das "Oberdeck" im 6.Stock mit der Poolanlage hat uns sehr gut gefallen. Personal, Rezeption und Sauberkeit ist ausgezeichnet. Ich empfehle dieses Hotel!

Aktuell fällt mir nichts dazu ein.

Close to the GITEX and excellent facility

Nothing

Das Frühstück im Hotel war ausgezeichnet. Eine große Auswahl und das Personal im gesamten Hotel immer sehr freundlich und sehr hilfsbereit. Zimmer waren immer top gereinigt. Am Pool genug Platz und auch hier haben die freundlichen Mitarbeiter immer geholfen.

da gibt es nichts zu berichten

We loved everything cant fault this place amazing facilities loved the pool area and the spa

Superb location, excellent spacious and clean room, excellent breakfast spread, top notch service

Conrad hotel has a superb location just next to metro station and a supermarket. The hotel is impeccably clean, with top notch Service , spacious rooms, and lavish breakfast spread. Everything was outstanding except an issue we had while checking in. We had booked a suite with included breakfast from booking.com, but this did not reflect in the hotel's system. Since we previously had a similar experience with booking.com, we had called Conrad to confirm the suite with included breakfast, and they had said YES. We were shocked that on checking in at the reception, we were told breakfast was not included in our booking as it is not reflecting in their system. We then showed email printout from booking.com, even the mobile application booking details, both clearly showed breakfast included. Anyway, after the reception supervisor intervened, she told us to check in and would let us know in half hour about the status. Later she called to inform us that even though their system does not reflect included breakfast, Conrad hotel as a special case would allow us included breakfast. Although the issue was sorted, it left a distasteful and unpleasant start to an otherwise excellent stay at the hotel. Although the hotel maintained that the issue is from Booking.com, at the end, only the hotel loses its reputation and client satisfaction - booking.com has nothing much to lose. In future, we would definitely ask for email proof from hotel about any reservations made.

Everything.The hotel is right next to the World Trade Center metro station. All staff is super friendly and always ready to help. The room is spacious and very comfortable.

The location of the hotel is excellent and the breakfast is varied

Employees carrying suitcases ask for money indirectly, and this is considered forcing to give them money