The food is amazing. We love it. We stayed in the apartment close to the pool. We love the pool. The apartment is very clean, spacious and organized. The garden and plants are amazing. We would love to go back and stay again.

Great staff great food amazingly beautiful grounds

Awesome spot in the jungle that was perfect for our three night stay. We visited Tikal and ATM caves and the lodge booked our tours for us. Highly recommend.

The room is clean and spacious, with a shower that offers great water pressure and plenty of hot water. It is well equipped with air conditioning, a fridge, a coffee maker and drinking water. We appreciated the thoughtful touches, such as flowers and neatly folded towels. Pool towels are also provided. The room gets dark at night thanks to the wooden shutters. During our month traveling through Guatemala and Belize, this was the first place where we experienced complete darkness, making it especially pleasant to sleep without any outside light disturbance. Housekeeping was done during our stay even though we were only there for two nights. Cesar was very friendly, communicative and helpful. He gave us great advice for visiting the ATM Cave and helped organize our transfer to Belize City.

Upon arrival, we were informed that no alcohol is served on the property, reportedly due to the owner’s religious beliefs. The real issue is discovering this only once on site. This is not a minor detail and it’s simply not acceptable for this kind of information not to be clearly stated at the time of booking. We were told that guests are allowed to bring their own alcohol, which feels somewhat contradictory and does not make up for the lack of service, especially when you are on vacation and might reasonably expect to enjoy a drink or a cocktail without having to plan everything yourself. When traveling to countries where alcohol is restricted, you know it in advance and adapt accordingly. Here, the problem is the complete lack of transparency, which negatively impacts the experience. Our bungalow was located right next to the parking area and the road, which made it quite noisy. We could clearly hear cars passing by and people talking, which takes away from the intended “jungle” experience. The pool area could use a refresh and feels under-equipped, with only two hammocks available for all guests and otherwise just basic plastic chairs, which is far from ideal for a comfortable or relaxing space. We tried the restaurant and ordered two burgers. The buns were extremely hard, the meat was overcooked and the oil used for the fries seemed old. Overall, the meal was very disappointing. When the waitress came to check on us, I gave honest feedback. Her attitude then became irritated and unpleasant, which felt unprofessional and frankly unacceptable. Other guests around us seemed satisfied with their meals, so we may simply have been unlucky, but unfortunately no attempt was made to address the issue, no apology, no alternative offered, and no gesture such as a discount. Combined with the attitude, this left a very negative impression.