Hyatt Regency Chongqing Hotel

The property has proved to be fully up to the Hyatt Regency standards, which means maximum comfort, staff's efficiency and great rooms with all the amenities possible. We would like to thank Ms. Karena Jiang and Bella Zhang for their fantastic professionalism and great service, which went far above one's expectations.

It would be great to train more staffers in English, which should further improve their efficiency.

Tolles Design , tolles Personal besonders Bella

Dass man nach 22.00 Uhr Essen von außerhalb ordern muss

Excellent breakfast - good location - friendly staff - comfortable beds.

The non-smoker room obviously had a smoking history and the AC did not manage to control humidity.

The hotel met my expectations as a five-star property. The room was clean and spacious, and the location was convenient. The facilities were generally well maintained.

I stayed at The Westin for two nights before moving to this hotel, and I found the room comfort and pillow quality at The Westin to be noticeably better. The room design here feels more traditional and less modern. The bathtub in my room could not be filled properly, which was disappointing. Housekeeping also did not consistently replenish missing amenities and supplies in the room each day. In addition, there is considerable room for improvement in the service attitude and attentiveness of some staff members.