Napolart

Aussicht, tolle Inneneinrichtung, sehr freundliches Personal.

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Sehr geschmackvoll renovierte Zimmer. Sehr freundliches Personal, zentrale Lage.

The location was perfect, and rooms were modern and very comfortable. The staff were amazing, very friendly and helpful. The entrance and elevator can be a bit daunting to foreign guests, but the lift worked brilliantly and the entrance door just added to the charm of an Italian room.

The three flights of stairs in the euro summer heat, before I built up the confidence to take the historic lift.

The location was excellent — very close to the port, supermarket, and plenty of food options. The AC in the room was definitely a plus.

Although an early 09:30 check-in was confirmed by the staff, we were unable to access our room even by 10:30. Despite my informing the team of an urgent engagement at that time, I was still being called at 10:40 by staff inquiring about our location, which felt jarring and unprofessional. I would have appreciated better communication regarding the delay, especially since the early check-in was an arrangement provided by the hotel itself. The building itself was quite old, and guests are required to carry two large keys plus a fob whenever going out, which was rather inconvenient — especially since there was no separate set provided for two people. The living room of our unit was right beside the café’s outdoor seating area, separated only by a curtain, which did not provide a comfortable sense of privacy. The shower room was not well maintained, and the elevator was very small. It also required euro coins to operate before check‑in and after check‑out, which was very inconvenient. When we returned to collect our stored luggage after checking out, the staff seemed reluctant to assist and told us to pay for the elevator since we had already checked out. We tried using our coins, but the elevator simply did not work. The breakfast was also disappointing, as the eggs were noticeably too salty. Overall, the experience felt unfriendly and inconvenient. Not recommended.