PURO Poznań Stare Miasto

Perfect, great staff fab breakfast, loved the court yard for coffee

Nothing

Rooms are always just right for the kind of stay we like to have, this time we had slightly higher standard room which offered coffee machine and bathrobes and some extra space. Regardless, we always feel like home in the property, the new coffee machine/free drinks selection downstairs is superb, the vibe something between quiet luxury and home.

There is nothing to report here, honestly :)

The hotel is wonderfully located, with excellent service, a very comfortable bed, and a delicious breakfast. The restaurant staff are highly professional. I definitely recommend this hotel.

At check-in, we were assisted by an unprofessional receptionist. She was not aware of the conditions included in our booking: a room with late check-out, a welcome glass of wine, and a snack. When I explained this and showed her the relevant information on the booking page, her attitude was disrespectful. It felt as though providing the services that were already included in our reservation was some kind of favor to us as guests. I have never experienced anything like this before. Fortunately, the restaurant staff handled the situation very professionally and helped turn the experience around.

Das die Karte vor anreise belastet wird geht gar nicht...

Zahlungsmodalität