Location and facilities and most importantly the very helpful and thoughtful staff. All our needs were looked after. 5 star quality from staff with the attention to detail that was flawless. I would stay again in a heartbeat.

Nothing all was excellent

Absolutely loved! The staff was super welcoming, the onsen inside the room was great (although is just for 1 person). We also reserved a time in the private onsen which was indredible. If you don’t want to do so, you can go to the public onsen which is more than enough (it’s tattoo friendly). The dinner and breakfast were japanese style, you can opt for a western breakfast of you wish. Nanami served the dinner perfectly, she was very friendly and explained all the dishes. The was a japanese guy playing sax which also put a great vibe mood. This is a highly recommended place, very well located right in the beginning of Nara park.

Well adorned and maintained. The food was exceptional, and it is perfect for anyone who has never had an onsen experience or ichihaku nishoku. The location is also perfect if you like a morning stroll in the Nara park. Also, it is next to Tengyokudo Nara Main Store, which specialises in Arrowroot cuisine, a plant native to Japan and China.

A little hard to get there by public transport.

Location is perfect. We arrived before check-in time and the staff was very helpful so we could park our car and leave our luggage. Public bath was very good. I recommend to use the ones in the second (Annex) building which are on a high floor. We absolutely enjoyed the walking tour that the staff arranged for us.

Diner was a bit disappointing - the whole "Kaiseki" was already laid out on the table when we arrived.