Sehr nette Frau an der Rezeption, sie hat uns auch geholfen Ausflüge zu planen und zu buchen. Hotel ist sehr schön eingerichtet und sehr zentral.

Bett war ein bisschen hart.

The staff were excellent. My Mandarin is very limited so having staff who could speak good English was really useful. The manager was delightful and went out of her way to make me feel at home and welcome. I don't think I could ask for more. The room was lovely and the bed was comfortable. Wi-fi was good. There is a restaurant and the staff are happy to accommodate specific requests - I am vegan, so in a culture which tells heavily on meat, I am not always easy to care for! I stayed 5 nights and was sorry to leave. When I return to Zhangjiajie, I will be booking this hotel.

Not much to dislike, really! If I am being picky, it would have been nice to have a couple of complimentary tea bags and some water in the room when I arrived. The system of turning on electrics and WiFi was new to me! They both had switches next to the bed that looked like light switches, and I had to be shown how to use them. The entrance to the hotel is not obvious and I needed to ring the hotel for help. When I did, somebody immediately came out to guide me.