Four Points by Sheraton Lahore

this hotel is really top notch: everything is clean and reliable. the staff are all very good and communicate very well: they seek to meet your needs without smothering you or overdoing it. great team.

The staff from management to the one at the gate all greeted us with a smile and asked us about our health

The outside facade is ancient but inside is modern

Excellent customer service from the gate keeper to the reception staff and the restaurant staff every one was ready to help to make the stay more enjoyable. Especially Uruj Razaq’s warm smile and helpful personality impressed me a lot

Property east to find and berry clean

The staff was courteous and ambiance was good. The room was comfortable.

I stayed at this hotel often from 2002 to 2007 and again from 2013 to 2018 during my time as MPA Punjab and Special Assistant to the Chief Minister of Punjab. Returning after a break, I found the food quality had dropped sharply, which was a major disappointment because I remember when it was excellent and the restaurant called Lahore Gates was full of people from all backgrounds enjoying high-quality meals. There used to be a good selection of salads, main courses, and desserts, but this time the food was very poor; I quickly developed nausea and diarrhoea and could not sleep all night after eating there before bed. I would never expect such food from a hotel that has been close to my heart for over two decades.