The Lilygate Lagos

The facility was clean, warm and welcoming.

Some of the staff where a bit off, Customer service is an all or nothing skill. they need to brush up on their communication because some front desk employee sound rude.

Sauberkeit in den Zimmern, Service Team

Kommunikation im Team funktioniert nicht

The size of the room, tried to make it clean too and quet

The food is the same type of breakfast always, the bedding need bleaching not grey like colour together with the towels. The drainage of water after showering should not be at the same lever with the whole entire floor, it should be lower that the whole sufface to allow the water to drain properly straight from your body. Again I shouldnt be asking for a new towel on daily basis and a role of tissue. These things should just be replaced automatically. Clean towels should be left after cleaning the room regardles.

The location.

The staff did not communicate well about certain issues. You cannot access an iron in the hotel because they want you to pay for laundry services( the staff took me around in circles instead of just being honest about it). A big inconvenience that you the customer has to pay for. The communication from the kitchen staff is abysmal. The rooms are small but exactly like the pictures. The ventilation in the room was horrible, it made the bed and everything in the room moist.