Treatment we received, friendly staff and service

Nothing

Friendly helpful staff. Good parking.

Room servicing. No breakfast available.

gorgeous location, pretty village, looked good online

Bedroom was dated, ragged couch dirty bathroom. stairs perpendicular. The whole accommodation block looked abandoned and unclean. Mould coated the shower. Unfortunately absolutely unpleasant. The mattress was lumpy and soft the pillows old. I would stay here again!

comfy bed good food and nice staff

all good

welcome and accommodating staff. clean. well stocked bar with good prices. bedroom basic but clean and comfortable.

no food served on Friday evening - kitchen closed! food van in car park! manager came in on Saturday morning and cooked us (8) people a breakfast and said first time done breakfast in 3 months!! lovely lady though.

The room was basic but warm and comfortable. The staff were all friendly and polite and there was excellent 'pub' food available at lunch and dinner. The village location was pretty with good road links to Ely. There was never a problem parking, which was free and there was free Wi-fi in room. The rooms were clean and some minor issues in room (eg blown bulb) were sorted at speed.

Due to circumstances being their control, no- one was available to cook breakfasts throughout stay and nothing else was provided at all apart from some crockery to do our own thing in the room. This was a big disappointment. The church next door had bells. Good to keep track of time through the night, but could have done without the bell ringing practice going on so long. (Not down to the hotel but they do affect their guests.) Noisy party on Saturday night was acceptable, given it was an inn, but we expected the loud music would stop after 11pm but it went on later. Spent some time in the bar on a couple of occasions and during one lunchtime we were subjected to listening to plenty of the foulest language at volume from a group we suspected were regulars. Despite notices to the contrary, no attempt was made to get them to moderate their language or leave.

Clean, tidy, courteous service and staff. Good ale too! We both had a good night's sleep as well.

We were told there was no chef available for breakfast so we had cold pizza we had saved from the day before, apart from that everything was great.

The location was brilliant and the lady who showed us round was friendly.

No lighting on the pathway outside. Rolled my ankle walking back at night in the pitch dark. I would sue for medical if I wasn't visiting from overseas. The toilets are tiny and the shower is only half covered by glass so the floor gets wet whilst you wash.

Th location was perfect for us as we were having Christmas at our daughters 6 miles away. They also allow dogs which is what we needed. With off road parking and a very quiet location it ticked all our boxes.

A warm welcome awaited us upon arrival. Very friendly staff. Nice spacious room

Staff were friendly and welcoming and went the extra mile to make the stay go well Food hot and enjoyable Rooms were warm and facilities good

very close to the area we wanted to be in, were able to check in early with no issue, simple but comfortable room

a light in the room wasn’t working & hair dryer quite old & dusty

The room was fine nice and quiet. The dinner the first night was excellent. The shower was great as we both have mobility issues. We liked hearing the church clock chiming the hours. the room was tidied while we were out.

We did not eat breakfast at the hotel as between 7-8 am was far to early for us as we are senior citizens. Although the room was nice the bed my partner slept in was extremely squeaky so much so that she had a dreadful nights sleep on the first night and the other two nights were affected as well

It's was close to where I wanted to go

The price of the rooms and had to pay extra for breakfast. Noise of kitchen extraction fans by the room

Breakfast ok but no alternative was offered

Cereal option offered at breakfast

Staff and Hotel were brilliant. Great home cooked food, great atmosphere

Nothing

Room very comfortable and warm. Shower room well equipped.

No complaints.

A great atmosphere and super service by Allan and Robin. Had a bar snack and this was delivered swiftly and was very hot and good quality. Breakfast was excellent and arranged so well by Harps.

large room

dated, those church bells

BOTH WERE very good

Bed was needing a new mattress.

Our room was very hot due to the extreme weather and lack of adequate ventilation