Helping staff Great room design Great view

A direct access to the beach would be good.

rooms was very clean ..many thx to the reception they help too much with excellent manners

I missed the breakfast;)

The hotel was located in a rapidly growing new district outside of Haikou. The rooms were large and well equipped with all the comforts you would need. The buffet breakfast and dinner were delicious. There were a lot of different foods and beverages to choose. There was something for everyone.

There is no need to leave the hotel/resort, however, if you wanted to explore Haikou, the hotel was a little far out from the city. There is not much to see and or do in the immediate location, however, the beach is being developed and this may be quite a great attraction in the future.

Swimming pools, lobby bar, very polite (amiable staff), location.

The SPA ( they have a dog there, a real dog and I want to know why?). I really wanted to get a nice massage but the guy at the reception was too busy playing Chinese chess, he totally ignored my questions even though I was trying to speak Chinese. So weird, not a good attitude towards hotel guests.

The breakfast buffet was amazing with many different variety of foods.

The only reason I may not visit again was the beach and beach access. It was far from the hotel and the beach was totally bear, not even one spot of shade, no umbrellas and nothing. My guess is that this beach doesnt belong to any hotel, so it should not be advertised as a private beach. It was so so dissapointing but the hotel and everything about it was wonderful. The service was superb and the food was great.

- Good breakfast buffet. - The gym is very great - Lot of machines to work all body muscles. - Very clean room, good cleaning service, very comfortable bed but very noisy (due to construction early morning) - Spacious room and well equipped. - Nice designed hotel and beautiful garden.

I went there during Chinese holiday which is supposed to be a big time for hotels, but : - Called the hotel before booking to ask if the swimming pool is opened, they said : YES. However, the Senior swimming pool was closed due to Covid-19 but the small swimming pool was opened. They could have informed me before. (see pictures) - Almost no international TV channels (only 5 or 6) in the room. - Poor level of English of all staff. - No activities at all in hotel after 9PM. The lobby bar is moody, no music, no aircon,.. the other bar called "fish bar" is closed or even abandoned ?! Nice hotel but without life! - The BBQ dinner buffet! No grilled meat, cheap hot pot food,... For the price paid (199 RMB), it is a joke!! They don't even have wine! (asked twice and even proposed to buy a bottle but no staff dared to fill our request) No other choice than ordering in dinning room service if you don't want to take the buffet ! - The noise! Stay away of this hotel as far as the Haikou convention center construction is not finished! They start bulldozer and truck engines every morning before 7AM and then... impossible to sleep! (see pictures of the construction from the room)