The room was very comfy and clean, though a bit small. We liked the design and details like doors, handles, tiles etc. Check-in and check-out were effortless, the staff was nice

The front desk staff member, B, was very nice, and helpful!

Very clean room. Delicious fresh orange juice every morning Friendly staff

A small functional hotel in a great location. Friendly and helpful staff. It is a budget class hotel and represented exactly what we needed.

Nothing. You get what you pay for. It was clean and comfortable and represented good value.

Location - walkable from station but also close to main square. You can catch number 5 bus to the hot springs from more or less opposite the hotel. Room smelt nice when I arrived. Bed was comfy. They looked after my luggage after I checked out and called me a taxi to the bus station. They recommended a restaurant - Tizar - that has good vegetarian options (but is closed on Mondays).

Shower very difficult to control and water too hot. Receptionist kindly adjusted it for me but then it didn't seem to drain very well. Wash basin was tiny. Breakfast was included but all the savoury options had meat in. I had to ask them to make me a cheese sandwich.

The view, the staff helpful, the location, facilities and more

The staff was incredibly nice and helpful. The room was more spacious than expected, and the Wi-Fi worked well. The location is very central in Ourense.

There were two things that ruined our night: the noise coming from the other rooms (particularly a person in the next room talking quite loudly on the phone all night), and the heat! The room was too warm and there was no way to reduce the heating.

centrally located

some minor things had to be corrected but staff was super

i was very well looked after, with the staff obliging and most helpful. I had car, food and direction needs all in English and all answers were very helpful. It was clean with the bed linen crisp and fresh. My requests for cups of tea were never a problem.

The bed was squeaky.

Location and the beds

Nothing this time

The room isn’t big , but nice and tidy. Beds are comfortable. And has heating system which is on during the night. Breakfast of your choice,good value. Receptionists are friendly. location is good, close to the downtown and has places to eat around and there is a supermarket nearby.

The location

The room was very cool at nigth

Imposible coger ascensor

The hotel is within an easy walk of the historic centre. The room was adequate is a little cramped

I did not like the fact that the bathroom was not a separate room with a door. The shower was enclosed but the toilet and hand-basin were tucked into a corner and I found the toilet very cramped. A larger person might struggle to actually sit on the toilet in the confined space. More than one socket would have been appreciated.