I liked that the man was nice and apologetic when we had to leave on the second morning because it was disgusting

The villa had a foul mouldy/fishy odour - the heater unit had not been cleaned or serviced for a very long time so was pushing warm dusty air around the room, the bathroom was mouldy and in disrepair, the curtains were mouldy, the fridge was mouldy the window sills were mouldy. I have been trying to get a refund for the last few weeks and after a few phone calls and emails assuring me that I would get my refund I still have no received it and will now be taking this matter further

Location was excellent very close to everything and very quiet

Needed a vacuum cleaner in the room especially parents with small children

bed was excellent, room was clean

My Wife washed the plates and cutlery before we used them as they were dirty, the shower door was not fitted correctly, towel rail fell off

The location as it is near Geo science Australia.

There was no cleaning within the 2 weeks we stayed at the accommodation. At least they should have vacuumed the floor.

Good bed. Comfortable furniture Plenty of room Fast attention to getting us another heater Position made travel to all parts of Canberra easy

Old style air conditioner which we couldn’t get to heat Faulty power point Would like more cutlery and crockery Outside of wall needs maintenance

The feel was very much a resort-like feel. It was the perfect size for our group. And coordinating the check-in etc was easy. Great comms by their team

There were a couple of cockroaches in the kitchen.

It's close to where my family is, when I come to Canberra I will always recommend your hotel it's nice and clean.

The bed was not comfy coz I have back pain, but it's ok I really enjoy my stay.

affordable, enough space for a family. not too far from city center