The Charity Hotel International

Staff were helpful and friendly.

No lift or access to room on ground floor for wheelchair user.

I was happy with everything. We arrived out of hours, and Irene did everything to accommodate us. They provided us with what we needed before and after our Kilimanjaro trek.

Nothing.

We chose the Charity Hotel for our first night in Arusha as we were also staying there a few nights during our 10 days private Safari through a number of the most fascinating National Parks in Tanzania (organized by the wonderful Tanzania Pilgrimage Safaris). We had reserved one of the (huge) executive suites on the upper floor for this first night, and we got the same room free of surcharge each time we were back at the Charity during our Safari. Also, we could leave our excess baggage that wasn't needed during the safari (which, in turn, was part of a two month trip through eastern and southern Africa) - thanks again for that! The room was nice, if a bit aged, the bed was comfortable. The breakfast was buffet plus a-la-carte, and was served in the wonderful garden, where we also had a few very nice dinners. The price-performance ratio is simply unbelievable, and their garden restaurant and pool are a beautiful quiet oasis in otherwise rather hectic Arusha.

Some better coat hangers would be a plus... Some of the furniture could use a little TLC.

The price.

Old facility, in desperate need for repair and maintenance. Wi-Fi and electricity in room didn’t work overnight.