No breakfast was provided so this question is not applicable.

Maybe provision of a washing machine could have been a little more pleasant. I didn't like the fact that I booked a one bedroomed apartment and I was given a 3 bedroomed apartment. I was told they were under renovation which I didn't believe because during my entire stay, the apartment next to mine was occupied by a guest. Even when I asked to have a look before I left for my future bookings I wasn't allowed to even when the apartment was open with no guest inside. I questioned honesty of the staff in this regard.

The effort they made in helping us celebrate our anniversary

The water was never hot. We informed the property however no amount of effort they made helped

Fabulous location and accommodations. The apartment was huge, well apportioned, and immaculate. There was a beautiful pool and tennis court it you wanted to use them. Although they haven;t completed the restaurant, it is an anchor to the YaYa Center Mall, which had plenty of dining options. The staff was friendly and accommodating.

I liked everything about the place. There was nothing to dislike.

The newly renovated apartments are wonderful and the attached mall is a bonus

A restaurant (which I am told is coming soon) would be nice especially for breakfast and room service. Still a little construction going on and one of the lifts is now a service lift for this reason

Nice Staff, nice Appartment in generel. We came a day later and we didnt had to pay for the night 5*

The newly renovated apartments are beautifully furnished and tastefully decorated.

They forgot our airport transfers when we arrived so we had to make a last minute plan to get to the hotel :(

Friendly staff. Neat and well kept apartments. Location right beside the Yaya Mall is a plus.

I would have loved breakfast on site. Also sometimes I smelt food in the hallways and that wasn’t very nice.

Comfortable rooms and location was excellent. Access to Yaya center is perfect for food and other amenities

The cost is a bit higher than the nearby competition

Yaya Apartment Hotel was the perfect property for our group of 7. We rented a four bedroom apartment with 3.5 bath rooms. The living and dining area had ample space for everyone and comfortable seating. The kitchen was supplied with all the needed utensils to prepare meals. There is also a self-service laundry room with option to have it done for you for a fee. There was ample space for everyone and comfortable seating. The property is conveniently located in Kilimani. The manager will meet or beat prices on third party websites.

The renovated rooms are awesome

What truly made the hotel stand out was the exceptional service provided by the staff. From the warm welcome at check-in to the helpfulness of the front desk staff and housekeeping. I highly recommend this hotel to anyone looking for a clean, convenient, and comfortable stay with exceptional service. Location too can't be beaten. Super convenient being next door to Yaya Centre shopping mall

The location is centralized and open to various eating options. The appliances in the apartment are of new technology with many options to cook, heat precooked meals and leftover meals. Comfortable and clean bedrooms and toilet facilities.

Nothing stood out for me to be of any concern as everything met my expectations, especially the ambiance and size of the apartment. A great environment for couples and friends. Ongoing construction work required the movement of luggage to the basement but this was no bother at all!

Yaya Hotel & Apartments is located in a safe, fun and beautiful area, right next to a mall. We were warmly welcomed. Apartments are very big and new (can even smell the fresh paint). The kitchen has all the essential utensils. Thank you for hosting us. Can really recommend Yaya Hotel & Apartments!

brand new, comfortable, clean and spacious

construction work is not complete as yet

The apartment itself and the friendly staff.

A bit of paint smell at the rooms, and a bit of brittle atmosphere.