PopArtment

the room was verry comfortable, Leonardo was amazing and really helped with all we asked for. we really appreciated the help and recommendations he gave us.

we experienced a pour outage in the middle of the night just when we were about to leave to airport and it disrupted our plans.

Very clean and quite spacious. Comfy bed.

A little far away from the attractions, however a tram to get you there is close by.

Sehr freundliches und hilfsbereites Personal. Sehr geräumiges Apartment wohl für 3 Gäste gedacht. Reinigung und Wäschewechsel an jedem 2. Tag. Kaffee-Tabs und Kekse. Ruhige Lage zum Hof. Hotel liegt verkehrsgünstig an der T2-Tram vom Flughafen und in die Stadt. Aber das Stadtzentrum ist auch gut zu Fuß zu erreichen.

Dass kein Frühstück zu erhalten ist, ist unwichtig, weil Cafés in gehweite.

We loved the communal courtyard—it was the perfect spot to relax with snacks and wine in the sunshine, outside of the apartment and away from the air-conditioning. The location was excellent, with a tram stop almost right out front. Trams ran every few minutes and got us to the city centre in just 3 stops or to Santa Maria Novella train station in 4 stops.

The apartment was not very clean. Walking around barefoot inside left our feet covered in dirt and grime—worse than after a full day in the streets of Florence. The bathroom had significant visible mould, which wasn’t great for my partner with a mould allergy, and the shower leaked water across the bathroom floor after each use. The breakfast was disappointing and I wouldn’t recommend adding it for the extra cost: coffee was undrinkable, cornettos were not fresh, yogurt was too sugary to eat, and the offering was the same every single day (ham, cheese, bread, or cornettos). We quickly stopped trying to eat it and started heading into the city for fresh pastries and delicious coffee—which were actually cheaper! Based on our experience, Booking.com’s rating of 8.4 feels far too high; I’d give it a 6 at best.