The apartment itself is very nice, comfortable, clean, etc., and very well located, super near to the areas of Palermo we wanted to see. Excellent on all of that. Our host was good at getting back to us quickly about things, but the exact location of the apartment was not clear from the address and the way the street is configured. The directions for getting in were not clear to us and were sent only right when we got to the place, when unfortunately it was a deluge of rain, so we had to read the instructions for the first time in the rain on a phone and search around for the exact spot and try to figure out how to get in once we found it, all while getting very wet. There is a need for earlier and more specific info for getting in with a map marking the exact spot, specifics on how the various keys work, etc. Also would recommend more information in the apartment on a sheet detailing how to do various things in the apartment. We had to message the host about a number of details (that he provided quickly) that could easily be available inside the apartment in a brief guide. Great place once we got in and got the info we needed.

The communication was great. The fat was spotless and clean, very central for Palermo and all the attractions. Great for a couple who are exploring or a small family.

Excellent location! The apartment was just like the pictures. Great space. Communication with the host was very prompt and helpful. I would definitely stay there again.

Walking into the apartment - we noticed the strong fragrance - almost like it was covering up a smell. Once I got rid of the fragrance - I noticed a rancid smell in the large bedroom. There was also mold growing in the closet which housed the washing machine. We were told that was from water damage. The outside patio was also dirty with bird droppings. The parking is horrible- if you do rent a vehicle - in fact - out vehicle was towed and did get get any help from the owners - in terms of who to call.