Oaks Lake Crackenback Resort

Stunning location. Excellent facilities. Clean & comfortable accommodation. Wonderful restaurant for a delicious buffet breakfast. Great customer service from starting at reception.

Not applicable!

Staff in reception were great. The Italian restaurant was fantastic.

The staff in the restaurant where you went for breakfast weren't great. The first day the guy looked like he had dragged himself out of bed - shirt not tucked in and messy hair. The second day we were the only guests in the restaurant (4 of us) plus baby and toddler. We ordered 3 coffees and they never arrived. My husband went up to the counter to get water and said to the girl "don't worry about the coffee's now" and she said Oh, sorry and yawned! We were the only people in the restaurant and she asked my daughter for her order twice and wrote it down and still forgot. The other staff member was setting tables in a daggy sloppy joe and sneakers. We didn't bother going back the third morning.

Proximity to ski tube and spacious setting

Location Snow shop great service Close to train Drying room

Needed new sheets Staff were rude on phone refused to change bed Interrupted ski with texts asking turnover fee wouybe paid when already stated just want room turned over will pay if need. Had to change bed self No transport available to go to jindabyn Room dirty dust everywhere Couches uncomfortable Restaurants boring No maps for walk tracks No entertainment Dry room shared stank of neighbours stuff they took all room